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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not unless you really need the location Towels missing .. trash can missing key didn’t work..no mattress pad… front desk clerk tried her best to cover up the problems. Not unless you really really need the location.
Business response:
Dear Bill, Thank you for sharing your review. We sincerely apologize for the inconvenience you experienced during your stay and for any oversights by our housekeeping and maintenance teams. We will address the issues you have mentioned, ensure necessary improvement, and work hard to prevent recurrence. We appreciate your acknowledgment of our front desk clerk’s efforts to assist. Your feedback is invaluable in helping us improve our services. Thank you for bringing this to our attention.Sincerely,Hotel Management
Location was great!
Business response:
Dear Colby, Thank you for staying with us during your recent trip to the city and appreciating our location. We are happy you had a pleasant time, and our team made it better by providing a clean and comfortable room as per your expectations. We look forward to welcoming you back for another great experience soon.Sincerely,Hotel Management
Staff are super accommodating and friendly!
Business response:
Dear Bridget, Thank you for your kind words about Extended Stay America! We are delighted that our staff provided you with accommodating and friendly service. Ensuring our guests feel welcomed and taken care of is our priority. We appreciate your feedback and look forward to hosting you again soon for another enjoyable stay!Sincerely,Hotel Management
Comfortable Stay was comfortable it's been awhile since I stayed in a extended stay since the last time wasn't good. But this time it was okay. I loved the location, close to shopping. It was on the outside of downtown so it was cool.
Business response:
Dear Tracey, We are pleased that everything went well for you during your visit to our city. It's nice to know that you were delighted with your clean room and convenient location. Thank you for choosing Extended Stay America, and we look forward to your next stay. Sincerely,Hotel Management
The property was back off the street so I drove past it as there was no sign that the driveway was to get to it. The room was dirty. Whoever had the room before had pets as there were bowls on the floor along with French fries under the table. We asked for room service and never got it. We had to ask for more towels which they did swap. The one bed didn't have an extra blanket. They advise breakfast but there isn't any. No coffee maker in the room or things for the kitchette. The have a coffee bar in the lobby however that i... read more
Business response:
Dear Amanda, We deeply regret the inconvenience you encountered during your recent stay. We apologize for the frustration caused by difficulties locating our property and the cleanliness issues in your room. Ensuring our guests have a seamless experience is paramount, and we regret that we fell short on this occasion. Additionally, please accept our sincere apologies for any service shortcomings, including the oversight with room service and amenities. Your feedback is invaluable, and we are committed to addressing these con... read more
Room was nice and clean.
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.