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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was great but had to get my key reset multiple times
The shower did not work. The don’t know the name of it - gizmo you pull up to switch from tap to shower is gone. Not there. Bath was the only option to bathe and I do not wish to use public facility bath tubs.
Business response:
Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
We rode our bicycles from Dallas to Fort Worth. The hotel is in a convenient location and beds were comfortable.
Clean Rooms & Friendly Staff The room was clean. If you’re looking for an affordable, no frills stay, this is a great choice. The bed was so-so. The staff was extremely friendly and helpful.
Business response:
Chelsa, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Beware of Management It was ok to begin with, but my husband got out of the hospital early and they would not give me money back for the 2 days I wanted to cancel. The manager lied to my face and said it was up to Hotels.com and your representatives said it was up to him. He's a crook and I say beware of this place.
Business response:
Sabrina, thank you for sharing your review. We are sorry for the issue you experienced and regret not meeting all your expectations. We are reviewing this with the appropriate team to see what went wrong. We hope you and your husband will choose our hotel wherever your travels bring you back to this area for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 2.9 star rating with 2,812 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.