Extended Stay America - Fort Worth - Medical Center

Business response:

Janis, thank you for choosing to stay with us at Extended Stay America while you were here for a medical procedure. We are glad you had a comfortable stay and that you loved our location. We wish you good health and hope to welcome you back under better circumstances. Sincerely, Hotel Management 

Business response:

Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Mark, all of us at Extended Stay America appreciate your positive rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

John, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Destiny, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We apologize for the cleanliness issues you encountered while you were here. We have shared your concerns with our housekeeping team to take the necessary actions. On a positive note, we are happy you liked the service provided by our staff member David. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management