This profile has been claimed by the business owner or representative.
1601 River Run, Fort Worth, TX, 76107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Joanna, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Business response:
Thank you for the five-star rating of Extended Stay America. We are delighted to know you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Sean, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Location and service were amazing. However, both bathroom sink and bathtub were clogged when we arrived. No one fixed them.
Business response:
Lindsey, thank you for staying at Extended Stay America. We are glad to read you liked our convenient location courteous service. That being said, please accept my personal apology as well every assurance we will be working to address the concerns you outlined. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
INCREASE ROOM NUMBER SIZE, PLEASE! We did not have any problem with our hotel room "once we found it" . We were told to drive around to the second building, and we would see our room, but unfortunately, the numbers on the doors were so small, we could not see them from our vehicle, we had to get out of the car and walk around until we found the room and then go back and get the car and our luggage.
Business response:
Lisa, thanks for being our guest at Extended Stay America. It means a lot for us to learn that we were on par with your expectations for a great stay. However, we apologize for the inconvenience with regard to finding the room. Thank you for your constructive feedback, and we look forward to your future visit. Sincerely, Hotel Management
Close to river walk, food trucks , zoo and restaurants, but no silver ware, dishes or cookware.
Business response:
Thanks for the 5-star review of Extended Stay America. We are thrilled to know our ideal location close to many attractive destinations was the highlight of your stay and that you had a great stay with us. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It was a pleasure serving you, and we look forward to hosting you on a future date. Sincerely, Hotel Management
Business response:
Curtis, we are delighted you had a pleasant experience at Extended Stay America. We appreciate your kind rating. Please come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Excellent Experience Great night’s sleep. Felt safe. Staff very helpful, friendly and courteous.
Business response:
Katharine, many thanks for returning back to us and the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thank you once more for your kind comments, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,389 reviews.
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.