Extended Stay America - Fort Worth - Medical Center

Business response:

Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and that our location was ideal for your needs. However, we are sorry if you had any inconvenience. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Business response:

Rhonda, thank you for your nice review of Extended Stay America. We are happy to know you liked most aspects of your visit and that you overall had a good stay with us. We value your feedback and hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Thanks for reviewing our hotel. We want all of our guests to enjoy their visit, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management 

Business response:

Arturo, thank you doe sharing your review with us. Although you had a pleasant stay, we are sorry you weren’t happy with the size of your room. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Anna, thank you for the glowing review of Extended Stay America. We’re glad to know you loved the service provided by our wonderful staff and that our superb location was convenient for you. We appreciate your great feedback and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Steven, thank you for reviewing our hotel. We apologize for the difficulties you experienced in your rooms and that you were disappointed with the cost of your stay. Please be assured that we have discussed your feedback with the concerned teams, and we’re working with them to make sure future guest do not encounter the same problems. Also, know we conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We hope you will give us a chance to redeem ourselves the next time y... read more

Business response:

Kailai, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Manuel, thank you for the wonderful review of the Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. It was a pleasure to have you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Anna, thanks for reviewing your experience at Extended Stay America. It feels good to know you enjoyed our offerings and that you felt you got a great deal by choosing to stay with us. On behalf of everyone here, we thank you for the recognition and invite you to enjoy the same on a future date. Sincerely, Hotel Management