This profile has been claimed by the business owner or representative.
Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel. Just like an apartment. Good experience. Served all our needs. Clean and updated.. Would stay there again.very convenient for us To go back and forth to stock show.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice hotel near the Stock Show. Desire' , the front desk attendant , made our trip a wonderful experience. We had booked the wrong dates, but she was quick to make corrections and accommodated us! Thank you, Desire'!!!!
Business response:
Thank you so much for posting a review of our property. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Close to Baylor All-Saints No frills. Just basics. Work men stay for out of town assignment.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that we were able to meet your expectations and accommodate your needs with our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Close to Will Rogers Coliseum I was expecting a Hotel and was disappointed to find out that it is actually a motel. All rooms open up to the outside instead of an inside hallway. This made me a little more concerned since I had teenagers in a room alone. Also, there was no maid service until after we checked out and we were there for four days. However the rooms were cheaper so I feel like we got what we paid for, but I just wasn't aware of the things until after we arrived.
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that our services weren't explained to you upon check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will coach our front desk staff to make sure we are clearly communicating our amenities during guest arrivals. Thank you for sharing your experience with us. We would love to have another chance to provide y... read more
basic amenities it's a good, basic hotel. recently updated, so everything is in good shape. receptionists were very friendly. the room comfortable. one thing - do not park under the trees. loads of birds to ruin your car's painr.
Business response:
Thank you for taking the time to write a review of your stay. It’s great to read that you enjoyed our comfortable accommodations as well as our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
A good, basic hotel A very nice staff. A good basic hotel. If you like to run, it's a great place as it's next to a nice running trail that goes on for miles.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
WiFi problems I checked in and the internet wifi was down and the hotel could not resolve the issue. Disappointed
Business response:
Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that our Internet was down during your stay. To ensure that a situation like yours doesn't happen again, our staff has been trained on the troubleshooting process relating to Internet services. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Clean , good location, We only stayed one nite, but I would stay again. Although the room seemed small it was very nice and clean
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our comfortable rooms and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Not bad, but not great either. The front desk staff were cheerful, the rooms had all the in-room features you would expect from a mid-range hotel with the added amenities of a suite. The hotel fell flat however on closer inspection. My room had broken glass by the nightstand and twice during my three-night stay I saw small roaches. The wi-fi is billed as free, but that is just a ruse to get you to upcharge for faster service. The basic wi-fi was okay-at-best if you're willing to deal with sub-DSL speed (no video streaming an... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Still, I am glad that you enjoyed our convenient location. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a ... read more
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,463 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.