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Extended Stay America - Fort Worth - Medical Center
- Hotels
- Fort Worth, TX
About this business
Location details
1601 River Run, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nascar chase 2016 The hotel room was satisfactory. Enjoyed the weekend
Reasonable and plenty of eating places 5 minute drive to Convention Center. Had full refrigerator, 2 burner cooktop and micro. Small for two people. I was alone.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our amenities as well as our convenient location. I’m thrilled that you found our hotel to be a good value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good value for price This was standard 2 1/2 star hotel. The room was small and the little carpet and furnishing were a little older but everything was clean and comfortable. For the price, it's a good value.
Great Alternative to Hotel I really like this alternative to a regular hotel, as I do not feel like I need housekeeping on a daily basis. Not any different than home! And we loved the size of the kitchen and the full sized refrigerator.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
TCU Family Weekend visit The room overall was clean and fairly well maintained (except for a visit from a large cockroach in the morning). Very convenient to bus stop with direct bus to downtown train station. Across the street from upscale strip male with stores and several restaurants. Very close to TCU and Fort Worth Zoo
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the cleanliness issues you experienced. Still, I’m glad to read that you had a positive stay overall. I’m so pleased that we were able to accommodate your needs with our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great location but poor service Great location but staff service was poor. They ran out of towels and didn't deliver clean towels. I had to personally pick up towels on third try. Staff was clearly overwhelmed with TCU family weekend guests.
Business response:
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we weren't able to provide you with fresh towels upon your request. As this hotel’s manager, I can assure you that I have scheduled extra staff to help out during busy event weekends. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our posit... read more
It was ok. Staff was friendly. Room was clean. Nothing special but not terrible. Good for the price. One tip though: GPS will lead you to a market if you put the address in. You just have to know it's kind of hidden next to the market.
Poor Amenity I was excited about this hotel on booking and quickly disappointed on arrival. While the staff was very welcoming, that can not be said for the room itself. First, there was trash left in the room on the kitchen table. Being an extended stay with a "kitchen" you would expect for thee to be utensils, plates, etc., you would be wrong. There was also not a coffee pot. Hot water did not work from sink in bathroom. If you enjoy extra firm beds you will be happy to lay down. With all this being said. The location was ... read more
Business response:
Thank you for the feedback about your stay at our hotel. Please accept our apologies that your experience was not to your expectations. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available upon request at the front desk. In response to your feedback, I will make sure we are thoroughly inspecting rooms as well as clearly communicating our amenities to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. We do hope you will choose t... read more
Frequently asked questions about Extended Stay America - Fort Worth - Medical Center
How is Extended Stay America - Fort Worth - Medical Center rated?
Extended Stay America - Fort Worth - Medical Center has a 4.2 star rating with 1,463 reviews.
When is Extended Stay America - Fort Worth - Medical Center open?
Extended Stay America - Fort Worth - Medical Center is open now. It will close tomorrow at 12:00 a.m.