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Extended Stay America - Fort Worth - Southwest
- Hotels
- Fort Worth, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4701 City Lake Blvd. W., Fort Worth, TX, 76132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us. We are pleased that with the exception of a few issues, you had a pleasant visit. We hope you will choose us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager
Everything was great! Loved then room and kitchen :) Didn't realize breakfast was "grab and go" (literally coffee and packaged muffins) other than that it was great!
Business response:
Thanks for choosing to stay at Extended Stay America - Fort Worth - Southwest. We are glad to know your stay with us was enjoyable and that you liked the room with a kitchenette. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Fort Worth - Southwest. Sincerely, General Manager
Adequate Had what we needed
Business response:
Roberta, thank you for staying at Extended Stay America - Fort Worth - Southwest. We are glad your overall experience was satisfactory. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
The guy at the front desk acted as if I was a bother. When i asked for dishes he didn't bring them all. Then I called down to desk and was told come done and get the rest..(3rd floor) when I asked for one on the 1st floor. Phone didn't work..no maintenance on duty he kept saying he was the only one working. The morning ladies were nice though I went to get coffee and thought it was still early but the clock in the room was wrong so i was actually late for the coffee but they were nice and let me get some.
Business response:
Tara, thank you for staying at our hotel and for taking the time to post a review. We are sorry for the problems you encountered with our staff. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, General Manager
Great Place To Stay! Amazing quiet peaceful, friendly convenient friendly stay. Will be doing it again!
Business response:
Carol, thank you for being our guest and for taking time to review your experience at Extended Stay America - Fort Worth - Southwest. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Our room was over a maintenance/electrical room. Every 30 minutes or so there was a load noise for a minute or so. Just enough to wake us up. Continental breakfast was only muffins.
Business response:
Thank you for your high rating and comments. We are happy to know that overall you stay with us was positive. We apologize for the noise disruptions. We never want to mislead our guests. The various websites do not have a category for complimentary grab and go breakfast, however, we do offer our version of continental breakfast consisting of breakfast bars, muffins, hot cereal, coffee and tea. We apologize it was not to your expectations which caused disappointment. Now that you are a bit more familiar with our hotel and our... read more
Business response:
Nikki, thank you for staying at Extended Stay America - Fort Worth - Southwest. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Passing through
Business response:
Teded, we appreciate you being our guest at Extended Stay America - Fort Worth – Southwest. It’s our pleasure knowing you enjoyed your stay with us. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Fort Worth - Southwest
How is Extended Stay America - Fort Worth - Southwest rated?
Extended Stay America - Fort Worth - Southwest has a 4.3 star rating with 851 reviews.
When is Extended Stay America - Fort Worth - Southwest open?
Extended Stay America - Fort Worth - Southwest is open now. It will close tomorrow at 12:00 a.m.