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Extended Stay America - Foxboro - Norton
- Hotels
- Norton, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
280 S. Washington St., Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Using the side door, there was lots of cigarette paraphernalia. I still think I was smelling cigar smoke in my room at times.
Business response:
Marie, thank you for being our guest. We apologize for the cleanliness issues and the smoke odor you encountered in your room. We have shared your concerns with our housekeeping team, so that they can take the necessary steps. We will also follow up with the team to ensure we are doing everything possible to minimize the smoke odor so that our guests are not impacted. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you at a future date. Sincerely, Hotel Management
I liked the cleanliness of the property. Professional and friendly staff.
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Fine
Business response:
Carolyn, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Bed was fine as was the total room. Since there were a lot of folks from the Pats game, there was quite a bit of trash around one or two cars and on the nearby grass. I reported it to the desk and it was fine by the next morning. It would have preferred it to be removed that afternoon, but I think there were 2 folks signing in new guests for the game and I guess they weren’t able to pick it up until the next morning,
Business response:
Carolyn, thank you for choosing to stay with us at Extended Stay America. We're glad to know you had a pleasant time while you were here, but we're sorry for the cleanliness issue you encountered on the hotel premises. We have taken a note of your feedback as it will help us to improve our service moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Foxboro - Norton
How is Extended Stay America - Foxboro - Norton rated?
Extended Stay America - Foxboro - Norton has a 4.2 star rating with 789 reviews.
When is Extended Stay America - Foxboro - Norton open?
Extended Stay America - Foxboro - Norton is open now. It will close tomorrow at 12:00 a.m.