Extended Stay America - Foxboro - Norton

Business response:

Thank you for staying at Extended Stay America. It is a pleasure knowing you had an enjoyable stay and that you received an excellent service from our staff. Your praises have been shared with the entire team for recognizing their efforts. We look forward to being your hotel of choice whenever your plans bring you back to this area. Sincerely, Hotel Management 

Business response:

Welcome back to Extended Stay America and for the fantastic review. We are pleased you enjoyed service offered by our staff and that we exceeded all of your expectations. Thanks for being our guest, and we look forward to welcoming you again when in the area. Sincerely, Hotel Management 

Business response:

We appreciate you for choosing us. It feels good to know you had an overall pleasant stay and that our offerings were to your satisfaction. However, we are sorry as we couldn’t meet your expectations for a perfect stay. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Daniel, thank you for taking the time to share your feedback. We are pleased to know you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Artie, thanks for reviewing your stay and for the feedback. We are pleased to know you received excellent customer service from our staff and that you were satisfied with everything we offer. Your praises have been shared with the entire team for a job well-done. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Anthony, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Tanya, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for sharing your experience.We apologize for the noise issues you experienced. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all thosein the immediate vicinity.We are terribly sorry you had an uncomfortable night and hope you will give us a chance to serve you better in the future. Sincerely, Hotel Management