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46080 Fremont Blvd., Fremont, CA, 94538, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nice The first room was damaged so they moved me with no problem thank you
Business response:
Macro, thank you for reviewing your nice experience at Extended Stay America. We’re delighted to know you loved all the aspects of our hotel, especially the service provided by our associates. It was a pleasure having you with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Staff was very nice and friendly. Room was clean and shower was clean
Business response:
Thank you for reviewing your stay at Extended Stay America. It is delightful to know you loved your clean accommodations and that the hospitality provided by our staff was above and beyond your expectations. Thanks again for being our guest, and we look forward to hosting you soon. Sincerely, Hotel Management
Very Bad service
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
まあまあ シリコンバレーのビジネスパークがあるため、車が途切れないのと信号機がないため、夕方にハイウェイからホテルに戻る際に左折がなかなかできずに困りました。ホテルは清潔ですが古く部分的に改装されていません。キッチンもあり食器も貸してもらえるので便利です。不動産の高騰が激しい地域なのでしかたがありませんがこのレベルで1泊180ドルは長期の個人旅行としては痛かったです。
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Awfulllll Upon check in we waited 10 min before someone came out to the desk. The agent was not knowledgeable at all & barely spoke english. As I was signing in he answered multiple calls and stating “call back tomorrow when the front desk is here” wait!! Aren’t you the front desk?!? Lol Room was clean , but smelled like wet dog, WiFi to stream Netflix that was advertised could not be used.l because my name was incorrect when trying to connect. Once again, 30 min after check in I called and the same gentleman that checked me... read more
Business response:
Monica, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Melisaa, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - Fremont - Fremont Blvd. South has a 4.2 star rating with 1,057 reviews.
Extended Stay America - Fremont - Fremont Blvd. South is open now. It will close tomorrow at 12:00 a.m.