This profile has been claimed by the business owner or representative.
Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price was good compared to the surrounding hotels. There was no "breakfast included". Provided were air pots of coffee, single serve Nature Valley bars and instant oatmeal packages. This was given along one of the walls in the small lobby/office room. The picture of the hotel in the ad is not of the hotel we stayed at. The pictures of the rooms in the ad were bright and appeared to be new finishes. The king room we stayed in was not bright and was dingy.
Business response:
Thank you for your review. Although you found us to e a fair value, we are sorry our breakfast was not to your likings. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are sorry our hotel did not meet your expectations, and for the cleanliness issues you encountered. Your comments will be shared with the appropriate team for review and action. We hope to have another chance to redeem ourselves. Sincerely, Hotel Management
냄새가 좀 더운 지역이라 특유의 냄새가 많이 남
Business response:
Thank you for being our guest. We are sorry for the unpleasant smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the odor compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Great room The room was amazingly clean and staff was great considering our very late check in. This was hand down the most comfortable hotel bed we stayed in.
Business response:
Phillip, thank you for taking the time to review your stay at Extended Stay America. We're thrilled to know you the service provided by our excellent associates and that you loved the bed in your room. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Oh my. The carpet was stained. The bed was worn out. The air conditioning was barely working.
Business response:
Rachel, thank you for being our guest. We are sorry for the issues you encountered in your suite and regret the inconvenience it caused. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.