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Extended Stay America - Gainesville - I-75
- Hotels
- Gainesville, FL
About this business
Location details
3600 SW 42nd St., Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and nice rooms. Bathroom is small but functional. Staff is very pleasant and helpful 24/7. As long as you are on the office side of the building you won't hear the traffic from I 75 which has a lot of . Pet friendly and coffee and muffins in the morning. Has a regular size refrigerator, microwave and a 2 burner hot plate style stove.
Business response:
Thanks for choosing Extended Stay America for your stay. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
The outdoor hallway was very dirty. We stayed with our dog and this hotel charged us a larger pet fee than any other hotel we stayed at on our trip.
Business response:
We apologize for not meeting your expectations with our pet policy and for the cleanliness issues you had while here. We have shared your feedback with our housekeeping team for review and action. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for sharing your review. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
The room needs an upgrade and they have no early check in policy, so I had to come back and check in later that evening. Staff was not very friendly and not willing to help me out.
Business response:
Antonio, thank you for being our guest. We are sorry for the inconvenience you had here. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Great location! We usually stay at Marriotts so this hotel was not up to those standards. All the rooms had outside access rather than a hotel where you walk into the lobby and take the elevator to your room. The hotel was not modern or updated. However, unlike the hotel, the staff was amazing. They were super friendly, responsive and helpful. Breakfast was grab and go -- oatmeal, packaged muffins or granola bars. Again, not what we're used to, but fine. Location was great -- right off 75 and next to Target.
Business response:
Pamela, thank you for choosing to stay at our hotel. Although you liked our location, we are sorry for all the difficulties you experienced here. Your feedback will be shared with the appropriate individuals within our organization in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
The staff was very nice. If you force me to write longer reviews, I will stop submitting them.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Not great The beds are hard as a rock, I felt like I was sleeping on a box spring of the bed. And the noise from the highway didn’t let me get any sleep.
Business response:
Tim, please accept our sincere apologies for the issues you had with the comfort of your bedding and for the inconvenience you had due to the noise from outside. We will follow up on your concerns to ensure we are doing everything possible to ensure a better experience for our future guests. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Trash was not taken out, water was in the tub, sink drain was broken and the A/C wasn't that strong... and missed breakfast bu 5 minutes.
Business response:
Zachary, thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Gainesville - I-75
How is Extended Stay America - Gainesville - I-75 rated?
Extended Stay America - Gainesville - I-75 has a 3.1 star rating with 2,402 reviews.
When is Extended Stay America - Gainesville - I-75 open?
Extended Stay America - Gainesville - I-75 is open now. It will close tomorrow at 12:00 a.m.