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Extended Stay America - Greenville - Airport
- Hotels
- Greenville, SC
About this business
Location details
3715 Pelham Rd., Greenville, SC, 29615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s convient. Has a kitchen which I appreciated, I wish the staff paid more attention to the front desk. You have to wait a long time for someone. Otherwise we enjoyed our stay
Business response:
Thank you for being our guest at the Extended Stay America. We are glad you had an overall nice stay and that you liked our convenient location. However, we are sorry for the issues you had with our service. We take your feedback as a training tool to improve our future guest's experiences. We hope to have the pleasure of hosting you back soon. Sincerely, Hotel Management
Great for a quick trip This was a comfortable and reasonably priced hotel that was just what we needed for a quick trip!
Business response:
Mark, thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant time with us and that you were happy with the value we offer. It was a pleasure accommodating you, and we hope to see you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Shirley, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Staff was very friendly. The building needs remodeling and new utilities.
Business response:
Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your stay with us a memorable one. We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management
Can be improved The room was in the middle of some repair with unpainted patches all over the ceiling and some hints of plaster over some walls. The elevator wasn’t working which was annoying considering we have a toddler and a baby The location is great and everything was very clean.
Business response:
Thank you for your recent stay at our hotel and for your comments regarding your stay. Please accept our sincerest apologies for the issues you experienced. We have shared your concerns with our team, and we have made adjustments to improve our processes to provide great service every stay. We hope to welcome you back soon. Sincerely, Hotel Management
Staff was very friendly, rooms clean; only downside, the elevators were out of order. They were able to accommodate my us from a 3rd floor room to a 2nd floor room due to my disabilities and not being able to do stairs very well. Overall great experience.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and liked your well-kept room. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Rushed to leave Everything was great until morning of checkout when we were basically rushed to leave by workers knocking on the door every 30 mins . I mean check out wasnt until 11 .
Business response:
Thank you for choosing to stay with us and for taking the time to post your review. We appreciate your positive comments and apologize for the service issues you experienced. Your concerns have been shared with our team and we have taken appropriate steps to prevent this from happening again. Thank you for your feedback. We look forward to welcoming you back with us in the future. Sincerely, Hotel Management
Business response:
Thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Better than my previous Extended Stay experience The local area is nice with lots of restaurants and such, but the hotel is harder to find. This is a nicer Extended Stay than the one I stayed at the night before.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Greenville - Airport
How is Extended Stay America - Greenville - Airport rated?
Extended Stay America - Greenville - Airport has a 3.6 star rating with 1,234 reviews.
When is Extended Stay America - Greenville - Airport open?
Extended Stay America - Greenville - Airport is open now. It will close tomorrow at 12:00 a.m.