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Extended Stay America - Greenville - Airport
- Hotels
- Greenville, SC
About this business
Location details
3715 Pelham Rd., Greenville, SC, 29615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent hotel for a small budget Great check in process, very quiet room! The sheets were so worn out they looked dirty. The location was excellent. For the money, it was acceptable.
Business response:
Christine, thank you for being our guest at Extended Stay America. It's great to know you had loved our location and found us to be a fair price. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
You get what you pay for.... Overall the hotel was OK. It's very basic but has the potential to be better. I was able to get a good deal around $60 a night with coupon code. The only real negative was the lack of cleanliness. An empty baggie next to my bed at check-in. Long dark hairs in my bedding. The carpet was nasty. Someone hadn't even cleared the microwave timer let alone wiped it down. The positive is a great location. Close to grocery, fast food and restaurants. For the price I'd be willing to try it again. Maybe hou... read more
Business response:
Chris, thanks for evaluating your experience at our hotel. Although you liked certain aspects of our hotel, we sincerely apologize for not meeting your expectations with regard to your room while being here and the inconvenience it caused to you. Your feedback regarding odor and cleanliness is shared with the concerned team to ensure that remedial steps are taken immediately to ensure such problems aren’t repeated going ahead. Please give us another chance to accommodate you so we can deliver you with a better stay. Sincere... read more
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
The room was fine but the desk attendant gave me a key to a room that was already occupied. On top of that, I asked for a room close to the entrance and was give one the furthest away from the entrance.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize that we failed to provide you with the room of your choice and for the issue you had with our front desk service. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We hope you will consider giving us another chance so we can serve you better. Sincerely, Hotel Management
There were certain items in the room, such as furniture, that were scratched and in need of general repair. Also, the room had a strange smell.
Business response:
Kenneth, thank you for your review of Extended Stay America. We are glad you had a pleasant visit. We value your feedback with regard to our facilities as it will help us improve moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Terence, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Great Choice! This hotel was very convenient to my class location and was a comfortable place to stay.
Business response:
Susan, thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that our convenient location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Would definitely stay again. It was clean and comfortable.
Business response:
Jasmine, thank you for staying at Extended Stay America. We are glad to read you had a wonderful time with us and that you loved our well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Kimberly, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Greenville - Airport
How is Extended Stay America - Greenville - Airport rated?
Extended Stay America - Greenville - Airport has a 3.6 star rating with 1,234 reviews.
When is Extended Stay America - Greenville - Airport open?
Extended Stay America - Greenville - Airport is open now. It will close tomorrow at 12:00 a.m.