This profile has been claimed by the business owner or representative.
Extended Stay America - Hanover - Parsippany
- Hotels
- Whippany, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 NJ-10, Whippany, NJ, 07981, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Avoid Smoking Rooms Yikes! We were desperate for a room and didn't notice that we got a room where smokers can still smoke inside. It stunk to high heaven. And it didn't matter that we didn't smoke, the hallway and the elevators were filled with smoke residue. It's inconceivable that people would hole themselves up in a room and bath themselves in smoke! I get that some people are addicted and need to smoke, but wouldn't you rather do it outside (the weather was nice) so you didn't have to deal with clouds of smoke constantl... read more
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with the service provided by our staff. However, we apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope you will give us another chance to provide you with the hospitality y... read more
Hanover wedding overnight in and out
Business response:
Charles, thank you for being our guest at Extended Stay America while here for a wedding. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Eh Television didnt work, no one available to fix it, was put in a smoking room with no option to move to a non smoking room
Business response:
Denia, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We hope you will consider giving us another chance so that we can make it up to you. Sincerely, Hotel Management
Nice rooms Clean, comfortable, spacious. Not much of a breakfast
Business response:
Mary, thank you for being our guest at Extended Stay America. We are delighted to read you enjoyed your time with us and were impressed with your well-appointed room. Also, we have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We hope to have the honor of hosting you again soon. Sincerely, General Manager
Business response:
Lorena, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Not the best but not the worst Rooms look clean and feel clean, you can tell that the carpet is dated and I think that’s what ruins the clean feel. But overall if you’re looking for a reasonable price place to spend a few nights it’s bearable.
Business response:
Thank you for taking the time to evaluate your stay. We are happy your overall experience was enjoyable and that you liked our affordable rates. We appreciate you letting us know how we can improve as well as what we are doing right. We would love the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Convenient and comfortable Accommodating staff Comfortable beds Safe Value for the dollar
Business response:
Thank you for sharing your great experience at Extended Stay America. We are glad to read you were impressed not only with our courteous associates and the comfort of our beds but also with the value we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Pleasant Stay The hotel was accommodating and met the required needs. Staff members were helpful when trying to meet our needs. Breakfast was wonderful and it was pleasing at the fact the hotel was close to different restaurants.
Business response:
Thank you for sharing your positive feedback about Extended Stay America. It is great to know our courteous associates and convenient location helped make your stay a memorable one. We appreciate you being our guest and hope to be your first choice every time you visit our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Hanover - Parsippany
How is Extended Stay America - Hanover - Parsippany rated?
Extended Stay America - Hanover - Parsippany has a 4.1 star rating with 1,232 reviews.
When is Extended Stay America - Hanover - Parsippany open?
Extended Stay America - Hanover - Parsippany is open now. It will close tomorrow at 12:00 a.m.