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Extended Stay America - Hanover - Parsippany
- Hotels
- Whippany, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
125 NJ-10, Whippany, NJ, 07981, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not what I was expecting I wanted to have nothing but positive things to say however, I was disappointed the very first night. Upon returning to my non smoking room, the room itself reeked of cigarette smoke. I was very surprised because I was on the non smoking side of the building. There was also a lack of hot water on the first night stay, so a cold shower has to be taken. The hotel was notified, and because I didn't wish to re-book elsewhere I requested a refund for the first night as well as investigation into why the s... read more
Business response:
I apologize for the disappointing stay you had with us. We are sorry for the issues you encountered while you were here, however we are pleased our staff resolved the issue to your satisfaction. I am disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. I hope you will give us another chance to deliver the type of experience you should always expect from our hotel. Sincerely, General Manager
Everything was perfect Super friendly staff, clean rooms, quiet hotel, about $110 a night. I couldn't have asked for anything more. Also, their minimum age check in policy is 18, so it's perfect for a younger person who is traveling.
Business response:
Colton, thank you for being our guest at Extended Stay America - Hanover – Parsippany. It’s our pleasure knowing you enjoyed being with us and loved everything we offer, especially your spotless room and our service. We hope to welcome you back soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your nice rating. Thank you for being our guest, and we hope Extended Stay America - Hanover - Parsippany will be your first choice every time you visit our area. Sincerely, General Manager
Just ok! I chose this hotel as a last minute stay while on business because other hotels in the area were booked. It was ok, a bit run down inside the room but suitable for just one night. There was a kitchen area but no dishes or silverware which made it tough to eat the food that I brought. The receptionist was very nice and accommodating but the rooms could use a little updating.
Business response:
Thank you for choosing Extended Stay America - Hanover - Parsippany for your stay. We are pleased to know your overall stay was good, but I am sorry for not meeting all of your expectations. Please know to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Please accept our apologies if we did not communicate this to you at check-in. We hope to have another opportunity to serve you better in the future. Sincerely... read more
Great stay, beautiful wood floors.
Business response:
Many thanks for the awesome review. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America - Hanover - Parsippany, and look forward to welcoming you back soon. Sincerely, General Manager
Business response:
We are so glad you enjoyed your time at Extended Stay America - Hanover - Parsippany. We couldn't be happier that we were able to impress you with our service, accommodations and amenities. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, General Manager
Business response:
Wow - Stephanie, thanks for the awesome feedback. Our top priority is for you to have an enjoyable and comfortable stay and from your five-star rating, it appears that we delivered on both counts. It was a pleasure having you at Extended Stay America - Hanover - Parsippany, and we hope you will come and see us again soon. Sincerely, General Manager
great stay very good great customer service very clean facility
Business response:
Howard, thank you for including Extended Stay America - Hanover - Parsippany in your travel plans. We are pleased to read you enjoyed our clean facilities and were impressed with our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Luis, thank you for your stay at Extended Stay America - Hanover – Parsippany and for your four-star rating. We are happy your overall experience with us was a pleasant one. We hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Hanover - Parsippany
How is Extended Stay America - Hanover - Parsippany rated?
Extended Stay America - Hanover - Parsippany has a 4.1 star rating with 1,232 reviews.
When is Extended Stay America - Hanover - Parsippany open?
Extended Stay America - Hanover - Parsippany is open now. It will close tomorrow at 12:00 a.m.