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Extended Stay America - Hartford - Farmington
- Hotels
- Farmington, CT
About this business
Location details
1 Batterson Park Rd., Farmington, CT, 06032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We got a very nice room - the hotel upgraded us at no charge, since the type of room I booked was not available.We have stayed here before, and it always seems like they don't have enough dishes, silverware, etc. for all the rooms. The room was clean, beds comfortable. Had trouble w/satellite tv, we were told was due to rainy weather.
Business response:
Dear Guest, We appreciate you choosing to stay with us again and are glad the complimentary upgrade added value to your visit. It’s encouraging to know you found the room comfortable and clean. We understand the importance of having sufficient kitchenware, and we are actively working to improve availability to better serve all our guests. Regarding the satellite TV disruption, the weather did impact the signal, but we’re hopeful future stays will offer uninterrupted service. Thank you again for choosing our hotel for your st... read more
Good and not so good. The room was clean and the bed was pretty comfortable (but could have had a couple more pillows and the sheets were not soft). There was a kitchen in the room which was a big plus for me (except for the noisy fridge in the middle of the night). There were a couple of areas which need touch-up painting. A more concerning issue was that the floor of the shower was slippery which could cause someone to fall. Also, I had to unplug the TV twice to reset it before I could get the remote to work and there was ... read more
A lot of them need training in hospitality
Business response:
Dear Guest, We're sorry the service you received didn't reflect the level of professionalism and hospitality we aim to provide. Interactions with our team should leave guests feeling respected and cared for. We're committed to addressing this with our team to ensure all staff members are better prepared to create a more welcoming and helpful environment moving forward. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area. Sincerely, Hotel Management
I stayed stayed at better extended stays and the breakfast was more of an selection at well
Business response:
Dear Guest, We're glad you're familiar with our hotels. However, we're sorry to hear that the breakfast options and overall experience did not meet your expectations this time. While our offerings can vary by location, we understand how important it is to have a satisfying and convenient start to the day. We'll be sure to share your comments with our team as we continue working to improve the guest experience across all areas. We would like the opportunity to serve you better in the future and hope you will consider a return... read more
Literally an Extended Stay! Home away from home!
Business response:
Dear Guest,Thank you for the fantastic review of Extended Stay America. We're so pleased to hear that your stay felt like a true home away from home. It's our goal to create a comfortable and welcoming environment for every guest, and it's fantastic to know we succeeded in making your experience feel like an extension of your own space. We appreciate your kind words and look forward to hosting you again whenever you need another comfortable retreat. Sincerely,Hotel Management
All fine, clean enough and basic.
Frequently asked questions about Extended Stay America - Hartford - Farmington
How is Extended Stay America - Hartford - Farmington rated?
Extended Stay America - Hartford - Farmington has a 3.8 star rating with 1,771 reviews.
When is Extended Stay America - Hartford - Farmington open?
Extended Stay America - Hartford - Farmington is open now. It will close tomorrow at 12:00 a.m.