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Extended Stay America - Hartford - Farmington
- Hotels
- Farmington, CT
About this business
Location details
1 Batterson Park Rd., Farmington, CT, 06032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our state was very good we were comfortable. It was clean and convenient to where we were going
Business response:
Dear LaPreal, We are so happy to hear that your stay was comfortable and convenient! Providing a clean and welcoming environment is something we always strive for, and knowing that it contributed to your positive experience is truly rewarding. Thank you for sharing your thoughts. We’d love to welcome you back to Extended Stay America for another seamless visit in the future! Sincerely, Hotel Management
The property was convenient and it was quiet. However, the room lacked a carpet; the TV wasn't working and I needed to fix it,: the bathroom lacked safety bars in the tub; a soiled towel was left as a floor mat in the bathroom; the room had an overall "cold and unwelcoming" feeling.
Business response:
Dear Lois, Thank you for sharing your experience. While we’re pleased that the location and quiet atmosphere met your expectations, we regret that certain aspects of your stay fell short of your expectations. Comfort and functionality are key priorities, and we truly appreciate your feedback regarding the room’s setup and amenities. Your insights help us identify areas for improvement, and we’ll work toward making necessary adjustments. We hope you’ll consider giving us another opportunity to provide a warmer and more welcom... read more
Room was reasonable. Breakfast is not breakfast, it is a mini muffin and coffee or tea.
Business response:
Dear Yuliyan, We're glad the room met your expectations, but we regret that the breakfast offering did not align with what you were hoping for. Our current setup includes light morning items, and we understand this may not suit every guest's preferences. Your comments will be shared with our team as we explore ways to improve the overall experience. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Friendly staff and clean rooms
Good
Business response:
Dear Margieliz, Thank you for being our guest at Extended Stay America. We’re delighted to know that your stay was enjoyable and met your expectations. Providing a comfortable and welcoming environment for every guest is something we strive for, and it’s rewarding to hear when that effort makes a positive impact. We appreciate you choosing our property for your stay and hope to have the pleasure of hosting you again on your next trip. Sincerely, Hotel Management
More dishes needed - Comes w a small full kitchen, had to request dishes/utensils/etc - even a coffee pot! Dish package came for 2 people, don’t know if you could get more. Didn’t have forks, bowls - glad I could get by w what they had…
Business response:
Dear Guest, We’re glad to hear that, overall, your stay was comfortable and that you enjoyed the convenience of having a kitchen in your room. We appreciate your feedback regarding the availability of dishes and utensils. To ensure cleanliness and quality, kitchenware and coffee pots are kept at the front desk and can be provided upon request. Your comments help us improve our services, and we hope to offer an even better experience. We hope to have the opportunity to make your next stay with us outstanding in every respect.... read more
Nice and clean
Had a fairly bad experience. When first arrived stood at counter for several minutes while young man just sat in chair in back before he came to check me in. After checking in and getting to room went down to get the dishes that is being advertised as well as when I called it was verbally told to me that yes dishes come with the room. When went to get them I was told they were out. So had no way to cook for my family that night, very inconvenient as I booked a room with kitchen for a reason. The next morning a very helpful e... read more
Business response:
Dear Guest, We sincerely apologize for the delays at check-in and the inconvenience caused by the missing kitchen items. We understand how frustrating it must have been to book a room with a kitchen and not have the necessary utensils available, especially when traveling with family. While we're glad a team member was able to assist the next morning, we recognize that it should have been handled better from the start. We also regret that the room was missing basic supplies and that the hair dryer wasn't working. These oversi... read more
Frequently asked questions about Extended Stay America - Hartford - Farmington
How is Extended Stay America - Hartford - Farmington rated?
Extended Stay America - Hartford - Farmington has a 3.8 star rating with 1,771 reviews.
When is Extended Stay America - Hartford - Farmington open?
Extended Stay America - Hartford - Farmington is open now. It will close tomorrow at 12:00 a.m.