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Extended Stay America - Hartford - Farmington
- Hotels
- Farmington, CT
About this business
Location details
1 Batterson Park Rd., Farmington, CT, 06032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean nice place
Business response:
We appreciate your fantastic review of Extended Stay America. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job in caring for our suites, so we are thrilled to share your nice comments with them. Thank you for giving us the opportunity to serve you, and we hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management
Just the basics Rooms are large with nice sized kitchenette. But, the cupboards are completely empty, you have to go to front desk to ask for each fork or cup you need to use. It's a bit unsettling. Also had to go to front desk to ask for bed fittings and sheets for sofa bed. And they had no blanket for the sofa bed (in middle of winter). They also never cleared the snow and ice from the walkways or parking lot, which became a deathtrap in freezing conditions. Breakfast is very minimal. Staff were nice enough, but they shoul... read more
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you were pleased with our immaculate accommodations and that you enjoyed the service our associates delivered. However, we regret your disappointment with our hotel policy. Please know, to ensure well-keeping of the in-room amenities, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will give us another chance to provide you with the hospitality for which we are known on your nex... read more
Perfect for a short stay My friends and i had a little staycation and it was absolutely perfect everyone was totally friendly and accommodating would absolutely stay again
Would stay here again Great stay, nice room. Loved that it also had a recliner in the room.
Business response:
Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you for choosing Extended Stay America! We look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was awesome!
Business response:
Christopher, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit. Sincerely, Hotel Management
Wasn’t impressed
Business response:
Teresa thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Sincerely, Hotel Management
Poor internet. Badly overpriced.
Business response:
Robert, thank you for your review. We are disappointed to read our accommodations did not provide the value for which you were hoping and for the issue you encountered. We are working with our internet service provider to ensure we have the proper connectivity throughout our hotel. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Hartford - Farmington
How is Extended Stay America - Hartford - Farmington rated?
Extended Stay America - Hartford - Farmington has a 3.8 star rating with 1,771 reviews.
When is Extended Stay America - Hartford - Farmington open?
Extended Stay America - Hartford - Farmington is open now. It will close tomorrow at 12:00 a.m.