Extended Stay America - Hartford - Farmington

Business response:

Thank you for your recent review. It's so nice to know that you enjoyed your stay at Extended Stay America. Our guests often comment about our convenient location near the freeways, so we're happy it worked out well for you, too. We look forward to having you as our guest again whenever your travels bring you back to this area. Travel Safe! Sincerely, Hotel Management 

Business response:

Tony, thank you for reviewing your stay. Although from your rating it seems you had an overall comfortable stay, we are sorry for the cleanliness issue you had with the toilet in your room. Your concerns will be shared with the housekeeping team to ensure a better experience going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We're delighted to know you liked our well-kept property and that you were pleased with our affordable rates. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Sunil, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management