Extended Stay America - Hartford - Meriden

Business response:

Dear Franklin, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our breakfast selections didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Hotel Management 

Business response:

Dear Mya, Thank you for sharing your feedback and for recognizing the value we offer. We are glad you found our property to be a good choice, satisfying all your needs. Our team works hard to provide the best service possible, and we appreciate your understanding and appreciation. We will joyfully share your remarks withthe team. We hope to welcome you again soon at Extended Stay America and exceed your expectations on your next stay!Sincerely,Hotel Management 

Business response:

Dear Veronica, Thank you for your feedback. We’re delighted to hear that you had a pleasant stay with us. Providing a comfortable and enjoyable experience for our guests is always our priority, and it’s wonderful to know we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back to Extended Stay America for another enjoyable stay in the future.Sincerely,Hotel Management 

Business response:

Dear Latress, Thank you for your candid review of your recent stay at our hotel. Your feedback is valuable to us as we strive to improve with every guest's visit. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for any inconvenience you encountered during your time with us. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management