Extended Stay America - Hartford - Meriden

Business response:

Fernanda, thank you for selecting Extended Stay America for your visit and for sharing your rating. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management 

Business response:

Kyle, thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Kyle, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our immaculate accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management 

Business response:

Christine, thank you for your review. Your feedback gives us the knowledge we need as we continually seek to improve our guest experience. We do consistently receive praise for our service and hospitality; however, we will note your comments as we continue to monitor our property's condition and plan for upgrades and changes. We hope you consider us again the next time your travels bring you to our area. Sincerely, Hotel Management 

Business response:

Patricia, thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely, Hotel Management