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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room had a smell! I also stayed here because they said it was free breakfast. Well when we went down to eat breakfast, there was none and we went in enough time.
Business response:
Thank you for your review. We apologize for the odor you experienced in your suite. Your feedback will be shared with our housekeeping team for review and action. Also, we are sorry our breakfast was not to your liking. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience. Sincerely, Hotel Management
Was checked in and room wasn’t ready. Had to be moved to another room no amenities at all had to ask for everything no utensils no coffee were ever available
Business response:
Thank you for your review. We are sorry for your disappointment with our kitchenware policy and also apologize for the issues you encountered in your initial suite. However, we are glad our staff provided you with another suite, and it was to your satisfaction. We value your concerns and hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
They do not have much for breakfast. Nothing but coffee,which was empty and 1 kind of muffin. No fruit. No juice. I was there more than an hour before the end of breakfast.
Business response:
Thank you for your review. Although your ratings suggest that you had an overall pleasant stay, we are sorry for the disappointment you had at the time of breakfast. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. We value your feedback and hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,716 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.