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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This room was fine for a bro on a business trip, but I would never book this if my wife were with me. Pros: The price was great, the room was clean, and no noisy neighbors. Cons: I had to specifically ask to get hangers in the closet and a cup in the bathroom. The provided breakfast is basically coffee and prepackaged muffins. The hallways are dirty.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that aspects of your stay, such as the cleanliness of your room, the quiet environment, and the value, were satisfactory. However, we apologize for any inconvenience regarding the limited amenities and the condition of the hallways, and we appreciate your comments, which help us identify areas for improvement. While some features may vary, we remain committed to enhancing guest comfort and service. Your insights are valuable as we work to refine both our of... read more
Staff we polite
Business response:
Dear Guest, Thank you for staying with us and sharing such an uplifting review. We’re absolutely delighted to hear your kind words recognizing the efforts of our team. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with them for their superb work. Thank you again for your generous comments, and we look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management
The room was VERY OUT DATED. BUT the front desk staff were awesome.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We’re sorry that the condition of the room felt outdated and did not fully meet your expectations, as comfort and presentation are important parts of a satisfactory stay. We understand how this may have affected your overall impression, and we will share your comments with the relevant teams as we continue to evaluate areas that need updates. That said, we truly appreciate your kind comments about our front desk team and are glad their service made a p... read more
Very friendly staff, room was great although there was some construction happening on the 3rd floor where our room was. We will definitely go back.
La habitación cumple con lo necesario
At first it was hard to find someone at the front desk to check-in, but they were gracious and attentive. Liked the small efficient kitchen and size of room - location across from NASA was a big bonus which eliminated parking costs
Business response:
Dear Guest, Thank you for choosing Extended Stay America, and for taking the time to post a review. We understand how frustrating a delay at check-in can be upon arrival, and we appreciate your patience during that time. We are pleased to hear that our team was attentive once available and that the room layout and efficient kitchen added convenience to your visit. It is also great to know the location worked well for your plans and helped reduce parking concerns. We value your balanced perspective and hope to welcome you bac... read more
Room was perfect, the staff was very friendly and helpful.
Rooms are clean but extremely dated There were no cups, no glasses or coffee making facilties I wouldn’t stay again
Business response:
Dear Guest, Thank you for staying with us and taking the time to share your feedback. We’re pleased to know you found the room clean, though we regret that the dated condition and the absence of in-room cups, glassware, or coffee-making items affected your experience. Cookware and dishware are available upon request at the front desk rather than stored in rooms, and we’re sorry this was not clearly communicated during your stay. We will share your concerns with our team to help ensure these details are communicated more effe... read more
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 3.6 star rating with 3,653 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.