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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was very welcoming to our pet, staff were friendly and very helpful. The cleanliness of the room was the problem, particulary the bathroom.
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay with us. We are pleased to hear that you found our property welcoming for your pet and that our staff were friendly and helpful during your visit. However, we sincerely apologize for the cleanliness concerns you experienced, particularly in the bathroom. This is certainly not the standard we strive to maintain, and your comments wil be shared with our housekeeping team for immediate review and improvement. Guest comfort and satisfaction are very important... read more
we needed somewhere to stay for just one night and they were super accommodating for our stay. Hotel room was clean and has plenty of space for our things.
I stayed one night. Staff members are very friendly. Hotel elevator, room-refrigerator, air conditioner, shower and lighting all function well. The room and bedding are clean. For a basic lodging need and convenience of 5-min walk to Houston Space Center, I recommend it and would like to stay next time.
Business response:
Dear Guest, Thank you for your kind feedback and for choosing to stay at Extended Stay America. We are delighted to hear that you enjoyed your visit and that our friendly staff, clean room, and well-functioning amenities met your expectations. It is also wonderful to know that you appreciated our convenient location. Your recommendation truly means a lot to our team and encourages us to continue providing comfortable and reliable service to our guests. We are grateful for your support and look forward to hosting you again on... read more
Great! Everything we needed for our stay!
This room was fine for a bro on a business trip, but I would never book this if my wife were with me. Pros: The price was great, the room was clean, and no noisy neighbors. Cons: I had to specifically ask to get hangers in the closet and a cup in the bathroom. The provided breakfast is basically coffee and prepackaged muffins. The hallways are dirty.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that aspects of your stay, such as the cleanliness of your room, the quiet environment, and the value, were satisfactory. However, we apologize for any inconvenience regarding the limited amenities and the condition of the hallways, and we appreciate your comments, which help us identify areas for improvement. While some features may vary, we remain committed to enhancing guest comfort and service. Your insights are valuable as we work to refine both our of... read more
Staff we polite
Business response:
Dear Guest, Thank you for staying with us and sharing such an uplifting review. We’re absolutely delighted to hear your kind words recognizing the efforts of our team. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with them for their superb work. Thank you again for your generous comments, and we look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 3.6 star rating with 3,671 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.