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Extended Stay America - Jacksonville - Camp Lejeune
- Hotels
- Jacksonville, NC
About this business
Location details
20 McDaniel Dr., Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendliness and cleanliness as always. Enjoy the ability to cook meals!!
Business response:
Charles and Joy, thank you for returning to Extended Stay America. We are thrilled to learn you continue to enjoy our cordial services and the cleanliness of our accommodations. It is also nice to know our well-equipped kitchenette has always added to the convenience of your stay. We look forward to hosting all your future visits to the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
It was wonderful to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations, and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The hotel in itself was dated but very clean upon arrival, however after that you didn't see a cleaning person unless you hunted them down for towels, toilet paper etc. forget about changing sheets and all the little nice things you like to have done while you're away. they did not enforce the no mask-no service rule which was posted all over the property. The front desk workers were phenomenal, very friendly and helpful. After the 2nd day I began to wonder if this is not a placement hotel for the city, Just a little strange... read more
Business response:
Pat, thank you for sharing your comments. We are pleased to know you liked our courteous associates, but we are sorry our hotel did not meet your expectations. Also, we regret the issue you mentioned. We realize the importance of all the safety measures in this unprecedented situation, and we will ensure all such guidelines are being followed. We value all your feedback and hope you will choose us again in the future for a much better experience. Sincerely, Hotel Management
Great if traveling with a pet.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our pet-friendly feature. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Rosetta, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Not so good The hotel did meet our need and give us a place to sleep for two days. However, it was definitely not the best. We were suppose to have a queen size bed and it definitely was not. The room was clean but there was an overall smell to the hotel that you could not escape. When trying to reach someone at the front desk it was a challenge most of the time as no one was there. I wouldn’t recommend this hotel or stay here again.
Business response:
Salena, thank you for being our guest. We are sorry we were unable to accommodate you in the room you booked and for the cleanliness issues you encountered. Your feedback has been discussed with our front desk and housekeeping team members to make sure we are consistent with our service delivery. We truly hope you will give us another chance to prove we are committed to providing outstanding hospitality. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Camp Lejeune
How is Extended Stay America - Jacksonville - Camp Lejeune rated?
Extended Stay America - Jacksonville - Camp Lejeune has a 3.8 star rating with 2,132 reviews.
When is Extended Stay America - Jacksonville - Camp Lejeune open?
Extended Stay America - Jacksonville - Camp Lejeune is open now. It will close tomorrow at 12:00 a.m.