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Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
0ld facilities. Worn, poor maintenance
Business response:
Dear Glenn, We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity on your next visit to the city.Sincerely,Hotel Management
The key didn’t work and the person across the hall was yelling in his room.
Business response:
Dear Amanda, We are truly sorry to hear about the inconvenience you experienced with your room key during your stay, and we are disappointed to learn that the actions of other guests affected your time with us. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future; we are very grateful for your patience. We hope you will revisit and give us another chance to provide you with the s... read more
There were only cereal bars for breakfast with no beverages. It would be nice to know what type of breakfast is available. I would not have chosen the hotel if I knew they didn’t have breakfast.
Business response:
Dear Caronda, Thank you for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We always strive to be transparent, so we apologize for any miscommunication and frustration this may have caused. It was a pleasure having you as our guest, and we look forward to exceeding your expectations on your next visit.Sincerely,Hotel Management
I stayed there a total of three weeks and I’m very happy I did. The staff is wonderful very polite and kind and helpful. I will always stay there every time I go back to Kansas City.
Business response:
Dear Freddy, Thank you for providing us with your feedback regarding your recent stay at Extended Stay America. Our associates are truly sincere in their level of service and genuine hospitality. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome. Reviews like yours solidify the daily standards we strive to achieve for each guest! It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in Kansas City.Sincerely,Hotel M... read more
I especially liked the fact that I had a suite with the kitchen in the 2 weeks I cooked everyday never once saw a roach or anything of the sort. I’ve been to hotels with regular rooms and always see roaches at some point. I have to give a shout to the staff. All of the ladies were very courteous and eager to make my stay comfortable. This will be where I stay every time I come here.
Nah am Flughäfen und preislich angemessen. Alles in Ordnung.
The stay was great
Business response:
Dear Scott, Thank you for sharing fantastic feedback about your stay at Extended Stay America! Our entire team is thrilled that you had a great experience. It was a pleasure hosting your visit, and we look forward to hosting it again soon.Sincerely,Hotel Management
It was very clean, very nice and very well decorated
Business response:
Dear Joseph, Thank you for choosing Extended Stay America. We're delighted to see that you enjoyed your stay and appreciate your kind remarks highlighting our cleanliness and decor. We strive to provide exceptional service and ambiance to all our guests, and we hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,441 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.