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Property Location When you stay at Extended Stay America - Kansas City - Airport - Plaza Circle in Kansas City, you'll be near the airport and convenient to Harley-Davidson Factory. This hotel is within the region of Zona Rosa and Shoal Creek Living History Museum.Rooms Make yourself at home in one of the 109 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access k... read more
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Zach did a great job of making sure my second room was clean.
0ld facilities. Worn, poor maintenance
Business response:
Dear Glenn, We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity on your next visit to the city.Sincerely,Hotel Management
The key didn’t work and the person across the hall was yelling in his room.
Business response:
Dear Amanda, We are truly sorry to hear about the inconvenience you experienced with your room key during your stay, and we are disappointed to learn that the actions of other guests affected your time with us. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future; we are very grateful for your patience. We hope you will revisit and give us another chance to provide you with the s... read more
There were only cereal bars for breakfast with no beverages. It would be nice to know what type of breakfast is available. I would not have chosen the hotel if I knew they didn’t have breakfast.
Business response:
Dear Caronda, Thank you for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We always strive to be transparent, so we apologize for any miscommunication and frustration this may have caused. It was a pleasure having you as our guest, and we look forward to exceeding your expectations on your next visit.Sincerely,Hotel Management
Extended Stay America - Kansas City - Airport has a 4.2 star rating with 1,469 reviews.
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.