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Extended Stay America - Lawton - Fort Sill
- Hotels
- Lawton, OK
About this business
Location details
940 NW 38th St, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Chairs in the room were old and ruined. Staff was very pleasant and helpful.
Everything was great
Very happy with every thing except there were no plates, cups, glasses, or utensils etc. I think there at least have a small amount. If i had brought dinner in there wouldn't have been anyway for me to eatvit
Business response:
Dear Raymond, Thank you for sharing your thoughtful feedback. We are delighted to know you were pleased with your overall experience. We appreciate your comments regarding in-room items, and we are happy to share that kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. Our team will gladly deliver these items to your suite upon request. Your input is valuable, and we look forward to welcoming you back for another comfortable and enjoyable stay. Sincerely, HotelManagement
The property itself was okay, however, the complimentary breakfast is bogus, coffee machine was broken and their breakfast is a granola bar or a muffin. The bare minimum is to provide coffee. The room was clean, had a kitchen and a full size refrigerator.
Business response:
Dear Gerardo, Thank you for sharing your feedback. We are pleased to note that the room met your expectations in terms of cleanliness and amenities. However, we regret that the breakfast offering and coffee service did not meet your needs, and we understand how important these details are for a comfortable stay. Your comments have been shared with our team to help improve the guest experience. We truly value your observations, as they guide our efforts to enhance services. Please accept our apologies for any inconvenience, a... read more
Fair Parking felt safe. Staff was a bit harsh in order to get fresh towels we had to bring the dirty ones down ourselves. Breakfast was a bit deceiving. Many moments there was no one at the front desk there was always a sign be back in a few minutes and if you dialed zero to let them know you were waiting you still had to wait. The front desk should always have someone who can give you recommendations for food directions etc.The cleanliness and space of the room was excellent. Not bad for the amount of days we stayed. I woul... read more
Business response:
Dear NORMA, Thank you for sharing your thoughts. We’re glad you felt secure with parking and appreciated the comfort and space of your room during your stay. We understand the value of accessible assistance at the front desk and will share your input with our team to enhance service and guest support. Your feedback about breakfast and amenities is noted as part of our ongoing improvements. We’re pleased you would consider returning, and we look forward to the opportunity to provide an even better experience in the future. Yo... read more
All was going good
Business response:
We are happy to hear that you enjoyed your stay with us here at ESA Lawton and we wish you well on your future travels.
I thought the room was pretty nice. Pretty much a full kitchen. The air was moist and musty though. The sheets and pillows seemed clean as well as the rest of the room. The air conditioning worked well. Outside the room, people were leaving their full trash bags in the hallway and it wasn’t picked up by anybody for over 12 hours. The garbage outside the front lobby was overflowing pretty much everyday. Overall, not bad for the price. I’d stay there again
Business response:
We are happy to hear that you enjoyed your stay with us here at ESA Lawton and wish you the best on your future travels.
Loved the hotel wish there was a pool and a better morning breakfast options. The staff was so awesome and helpful.
Business response:
We are happy to hear that you enjoyed your stay with us here at ESA Lawton and wish you the best on your future travels.
When we got there after 3:00 there was no one at the desk. We called zero on the phone heard it ring in another room but got no answer. Finally a house keeper happen to pass by and ask what we needed. He had to look for the dwsk person. When she finally showed up she was wearing headphones and looked like she just woke up. The room was clean enough but the ice maker was broke and alot of the vinyl was peeled off the recliner and the office chair was broke.
Business response:
Thank you for taking the time to share your feedback. We are very sorry for the delay you experienced at check-in and that our staff did not provide the professional welcome you should expect. Your comments have been shared with our team so this can be addressed immediately. We also apologize for the condition of the furniture and the issue with the ice maker. These items do not reflect the standard we strive to maintain for our guests. This property is now under new ownership and we are in the process of reviewing a Propert... read more
Frequently asked questions about Extended Stay America - Lawton - Fort Sill
How is Extended Stay America - Lawton - Fort Sill rated?
Extended Stay America - Lawton - Fort Sill has a 3.6 star rating with 2,264 reviews.
When is Extended Stay America - Lawton - Fort Sill open?
Extended Stay America - Lawton - Fort Sill is open now. It will close tomorrow at 12:00 a.m.