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Extended Stay America - Lawton - Fort Sill
- Hotels
- Lawton, OK
About this business
Location details
940 NW 38th St, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly and clean environment.
The room definitely needs an update. And the elevator was out of service. No breakfast except muffins and weird breakfast bars at the front desk.
Business response:
Dear Guest, We regret to learn that the room's condition did not meet your expectations, and we understand how the need for updates can affect overall comfort. We are committed to keeping our accommodations clean and well-maintained as we take notes for future plans. We are disappointed that the elevator was out of service, and we apologize for the inconvenience this caused. We sincerely appreciate your patience. Additionally, we are sorry that the breakfast selection did not meet your expectations. Feedback like yours helps... read more
Check in staff was very courteous and friendly Room was clean and comfortable!!
Business response:
Dear Guest, We are pleased to know that you had a positive check-in experience and that your visit was comfortable. Providing a comfortable space along with attentive care is always our goal, and it is wonderful to see that reflected in your experience. We would be happy to welcome you back to Extended Stay America again whenever your plans bring you our way. Sincerely, Hotel Management
The staff alone deserves a 5 star! The room was clean
Business response:
We are happy to hear that you enjoyed your stay with us, and we wish you all the best in your future travels.
Front desk staff was very helpful and courteous. Room was clean.
Business response:
Dear Guest, Our staff works hard to create a welcoming atmosphere where guests can settle in easily and enjoy a pleasant stay. We are glad that our front desk team provided courteous assistance and that your room felt clean and comfortable during your visit. Your comments truly mean a lot to our team, and we look forward to welcoming you again to Extended Stay America. Sincerely, Hotel Management
Great place
No daily room service. No breakfast as advertised. No staff at counter several times.
Business response:
Dear Guest, Thank you for taking the time to share your observations. We value feedback that helps us understand how guests experience our services and amenities. Our housekeeping services are scheduled weekly to respect privacy and ensure minimal disruption during extended visits. We also strive to clearly communicate available offerings so expectations are aligned. Your comments have been shared with our team as part of our ongoing commitment to maintaining a comfortable and well-managed environment for all guests. Sincere... read more
Good for the price.
Business response:
Dear Guest, Thank you for your kind review; we are pleased to read how much you enjoyed your stay. It is our goal to deliver excellent value at a great price, so it is wonderful to know this was your experience. We believe that fresh, comfortable accommodations and excellent customer service make us an excellent choice. We hope to welcome you again the next time you're in the area. Sincerely, Hotel Management
There was a sign on the front desk stating due to delivery issues there would be no breakfast or coffee. I don’t care about breakfast but no coffee! Nobody spoke of any refund or even said sorry. Just a sign. The room had a microwave and kitchenette. But there was no plates silverware or glasses. So that was useless.
Business response:
Dear Guest, We appreciate your honest feedback and understand how clear communication around amenities can affect overall satisfaction. . Please note that kitchen items are available upon request at the front desk for added convenience. We also value your comments regarding the grab-and-go breakfast, as guest insight is helpful. Kindly allow us some time to look into this situation, and we truly appreciate your patience and understanding in the meantime. Thank you again for bringing this to our attention. We value your patro... read more
Frequently asked questions about Extended Stay America - Lawton - Fort Sill
How is Extended Stay America - Lawton - Fort Sill rated?
Extended Stay America - Lawton - Fort Sill has a 3.5 star rating with 2,414 reviews.
When is Extended Stay America - Lawton - Fort Sill open?
Extended Stay America - Lawton - Fort Sill is open now. It will close tomorrow at 12:00 a.m.