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Extended Stay America - Lawton - Fort Sill
- Hotels
- Lawton, OK
About this business
Location details
940 NW 38th St, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very helpful front desk and nice clean rooms. we were here for our son's graduation from boot camp.
Business response:
Dear Eldo, Thank you for choosing Extended Stay America. We are glad to hear you had a pleasant time with us and that our associates left a positive impression on you. It is also wonderful to know that you found our rooms to be immaculate and comfortable. Congratulations to your son on his graduation from boot camp; that's an incredible achievement, and we are honored to have been part of such a special occasion. We enjoyed hosting you and look forward to welcoming you back again soon! Sincerely, Hotel Management
Our stay was a little rocky. The first room we had microwave did not work. Staff moves us to a nearby room. Was able to microwave one dinner. Second dinner never cooked. Staff used employee microwave to cook it. Staff was amazing problem solvers. I was very stressed and theyvwent above and beyond
Business response:
Dear Elaine, Thank you for taking the time to share your experience with us. While I’m sorry to hear that your stay began with some challenges, I’m very glad our team was able to quickly step in and provide a solution. We strive to ensure each guest feels cared for, especially during stressful times, and I’m pleased to hear our staff went above and beyond to assist you. Your kind words about our team's problem-solving and dedication truly mean a lot. I will be sure to recognize them for the great service they provided. We do... read more
Great place to stay
Business response:
Dear Michael, Thank you for your kind words. We’re glad you enjoyed your stay and appreciate you taking the time to share your feedback. We look forward to welcoming you back to Extended Stay America on your next visit. Sincerely Hotel Management
Business response:
We appreciate your business, and glad to hear you enjoyed your stay. We hope to see you again soon.
No breakfast Not a real breakfast, only offered a granola bar.
Business response:
Dear Ashlei, Thank you for your feedback. We apologize for the limited breakfast options provided during your stay, as we understand it did not meet your expectations. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. We hope the remainder of your stay was enjoyable, and we look forward to the opportunity to serve you again in the future. Sincerely, Hotel Management
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Business response:
We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
Hotel was quite
Business response:
Dear David, Thank you for choosing Extended Stay America for your accommodation needs. We are pleased to learn that you had a positive experience in our serene environment. We look forward to the opportunity to welcome you back for another refreshing stay in the near future. Sincerely, Hotel Management
Very friendly, professional and fast
Business response:
Dear Wendy, Thank you for your kind words. We’re pleased to know our team left a positive impression with their courteous and efficient service. Your recognition means a lot, and we look forward to your next visit to Extended Stay America soon. Sincerely, Hotel Management
I spent three nights at the Lawton property. The first thing I noticed about my room was the musty smell. Then I noticed the recliner arms were devoid of covering. The surface had been rubbed off. The chair did not recline. The recline handle was broken. The KICKER was the nasty floors. I went barefoot the first night and the bottom of my feet were black! I washed them and the white rag was black! The floors were sticky as well. I won't return.
Business response:
Dear Julie, Thank you for your feedback. We apologize for the issues you encountered during your stay. This clearly fell short of the standards you expected and deserved. Your feedback will be shared with our team to help improve the overall condition and cleanliness. We appreciate you bringing this to our attention and look forward to the opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lawton - Fort Sill
How is Extended Stay America - Lawton - Fort Sill rated?
Extended Stay America - Lawton - Fort Sill has a 3.6 star rating with 2,345 reviews.
When is Extended Stay America - Lawton - Fort Sill open?
Extended Stay America - Lawton - Fort Sill is open now. It will close tomorrow at 12:00 a.m.