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Extended Stay America - Lawton - Fort Sill
- Hotels
- Lawton, OK
About this business
Location details
940 NW 38th St, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was convenient easy to get to clean. Didnt have the bible in the roo.
Business response:
Hello Lindsey, We are happy to know that you enjoyed your stay with us here at Extended Stay America in Lawton and hope to see you again in the near future. We will also pass on your concern about the Bible to our corporate.
Business response:
We are glad to hear you enjoyed your stay with us. We hope to see you again sometime in the near future.
Great location and very clean with friendly service. Beds were nice, however our furniture in the room needed to be replaced as the covering on both chairs had peeled off in multiple places. In the gym, several machines were not working. Free breakfast is limited to only choice of 2 kinds of packaged snacks and coffee. No fruit or juice. There is a designated smoking patio but no pool. There is a full kitchen but you have to request dishes and coffee maker. Heard from other guests this location had been recently sold and mig... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad to know that our location and hospitality met your expectations, and we truly value your kind remarks. We regret that certain aspects of your stay fell short and apologize for any inconvenience caused. Your observations are helpful as we continue refining our offerings and working toward enhancing the overall guest experience. We appreciate your feedback and hope you will consider staying with us again in the future so we may provide you with a m... read more
The evening desk clerk paid as little attention as possible, seeming to want to get back to her headphones, which she had on constantly, and every time I came through the lobby, the ‘be back soon’ sign was up, with her nowhere in sight. We tried to get service from our room, calling the front desk line, with a message that this number is not in service at this time. Other than that, we were fairly satisfied with our stay.
Business response:
Dear Guest, Thank you for your feedback. While we are happy to hear most aspects of your stay were satisfactory, we apologize that your experience at the front desk did not reflect the attentive service we aim to provide. We understand how important responsiveness and professionalism are to our guests, and your comments have been shared with the appropriate team to ensure this is addressed. Your experience is not the standard we strive for, and we appreciate you bringing it to our attention. We hope to have the chance to wel... read more
Business response:
We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future.
Grab and go breakfast sucked, no fresh fruit only instant oatmeal, nutrigain bars and muffins, no juice. No lounge as advertised. Really mundane and could have spent less money for comparable places
Business response:
Dear Guest, Thank you for choosing to stay with us. We recognize the importance of starting your day with a quality breakfast, and we sincerely apologize that your experience did not align with your expectations. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. We look forward to welcoming you back for a much better stay. Sincerely, Hotel Management
Very helpful and friendly staff
Business response:
Hello Eric, We are very pleased to know that our staff was able to provide you with a great experience. We look forward to seeing you again in the future.
Everything thing about the process
Business response:
Dear Guest, We are pleased that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future. Sincerely, Hotel Management
Front desk lady is so sweet , and we enjoyed staying here until our new home is ready. Well definitely reccomend my out of town friends and family to stay here when they visit...
Business response:
Hello Brittny, Thank you so much for your kind words! I'm really glad to hear you felt welcome and comfortable during your stay. We know how stressful moving can be, so it means a lot to us that we could be a good place to land while you get settled. We’d love to welcome your friends and family anytime; they’ll be in good hands. Wishing you all the best in your new home!
Frequently asked questions about Extended Stay America - Lawton - Fort Sill
How is Extended Stay America - Lawton - Fort Sill rated?
Extended Stay America - Lawton - Fort Sill has a 3.6 star rating with 2,267 reviews.
When is Extended Stay America - Lawton - Fort Sill open?
Extended Stay America - Lawton - Fort Sill is open now. It will close tomorrow at 12:00 a.m.