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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was super clean to the point where I had to air it out because of the bleach smell but at least I knew it was thoroughly cleaned Staff were very courteous, friendly, and professional.
The staff was very helpful and accommodating when we asked questions and when we couldn’t open the door and needed an extra blanket. The bed was comfortable. The room was cleaned. Our only concern is the bathroom towels are not very absorbent that when we wiped our hands and after taking a shower. Thank you !
Business response:
Dear Guest, We’re so glad to hear our team was helpful and responsive during your stay! It’s wonderful that you felt comfortable and found your space fresh and welcoming. We appreciate you sharing your thoughts about the bath linens as well, and feedback like that helps us continue improving the overall experience. Thank you for choosing Extended Stay America, and we hope to welcome you back again soon! Sincerely, Hotel Management
Staff were mostly very nice, especially the lady who was at the desk at check in. The room was mostly clean except for the dead cockroach. The staff I reported to said they would speak to the manager and have the room sprayed, but nothing ever happened that I was informed about. The room was shabby... Holes and stains on the curtains, carpet was stained with something red (yuck),the bedskirt was torn and stained and stuck out on the floor and the cover/handle on the kitchen faucet kept coming off etc. Really needs some atten... read more
Business response:
Dear Guest, A friendly welcome at arrival can really set the tone, and we’re glad that moment stood out for you. We appreciate you sharing such thoughtful observations from your visit. At Extended Stay America, guest comfort and clear communication are important to us, and feedback like yours helps guide ongoing enhancements. Thank you for taking the time to let us know how your stay felt overall. We value your perspective and hope to have the chance to provide a more refreshed and seamless experience should you return. Sinc... read more
The staff was friendly and the room was very nice.
Room was a little worn down.
Business response:
Dear Guest, We understand how the overall condition of accommodations can influence comfort and first impressions, and we appreciate you bringing this to our attention. Guest observations are important to us, as they help inform ongoing efforts to maintain a welcoming and well-kept environment. While we aim to provide a reliable and pleasant experience, we recognize there is always room for enhancement. Your comments have been noted and shared appropriately. We hope you will consider visiting again in the future, as we remai... read more
Friendly staff and clean but a very basic room. Full Kitchen, but no kitchenware. Cabinets and drawers were completely empty. No coffee machine. I didn’t see in the description of the rooms that you would need to pre request any kitchen items. Shampoo on request at front desk. Only bar of soap and towels/wash-clothes supplied. No hair dryer. 120$ for the night, I expected a little more.
Business response:
Dear Guest, We’re glad to hear that the staff made a positive impression and that the accommodations were clean. We apologize for any disappointment with our in-suite amenities. Since our suites are designed for guests staying multiple nights and desiring home-like living, bath items like hairdryers and toiletries are often brought by guests, though these are always available complimentary at the front desk. Kitchenware is also kept there for cleanliness, and our team will gladly deliver items to your suite upon request. You... read more
Staff was friendly
Business response:
Dear Guest, Thank you for taking a moment to share your kind words. Friendly interactions truly make a stay more enjoyable, and we are happy to know our team helped create a welcoming experience for you. At Extended Stay America, we focus on thoughtful service that helps guests feel comfortable from arrival to departure. We look forward to hosting you again in the future. Sincerely, Hotel Management
The rooms are clean the location is great right off the freeway,
Breakfast was coffee, instant oatmeal and granola bars
Business response:
Dear Guest, We are so happy you had such a comfortable visit with us and that you could take advantage of our complimentary grab-and-go breakfast. We are glad this was perfect for getting your day started right.Thank you for staying with us at Extended Stay America and for the great rating. We look forward to welcoming you back soon. Safe travels! Sincerely, HotelManagement
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 3.5 star rating with 2,186 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.