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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The shower makes noise when the water is put to warmer level.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the maintenance issue you experienced. We are sorry for this issue, but are happy to read that we provided you with a nice stay overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
I don't feel like doing this! I don't feel like doing this! I don't feel like doing this! I don't feel like doing this! I don't feel like doing this! I don't feel like doing this!
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
handy hotel near event we attended overall fine. however the toilet was not secured to the floor so it shifted at times. also the shower water came rushing out of the tub fawcet and the shower. Not water saving in times of severe drought (unless it goes to recycle water)
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the maintenance issues you experienced. We are sorry for this issue, but are happy to read that we provided you with a positive stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
checked in late on Saturday night for a quick nights sleep before continuing on with our travels. The front desk lady was pretty rude and grumpy. Got to the room it was average. Left first thing in the morning.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the service provided at the front desk is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will coach our team to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next ti... read more
great time
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had a great time. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
good accomadations Enjoyed having restaurants and convenience store with in walking distance. Hotel was quiet and accommodations were excellent.
Nice hotel but smells everywhere Nice hotel and good location. But the front lobby smells bad. I think it might be because the laundry room is directly behind the front desk. When we got off the elevator on floor 3, the hallway smells of smoke - all 3 days we were there. Our room had a musty smell. It wasn't so bad that we had to leave, but it wasn't pleasant. Also remember this is a extended stay hotel....so they don't clean the room everyday. It is up to the guest. This is probably what contributes to the smell.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the location of our hotel; however, we apologize for the odor issues you experienced. To uphold our company's high standards, we will keep our laundry room door closed moving forward and monitor our hallways to ensure they are fresh for our guests. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,353 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.