This profile has been claimed by the business owner or representative.
Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was very nice we prefect location, and we now know about pets being ok.
Business response:
Thank you for taking the time to write a review of your stay. I am so glad to read that we were able to accommodate your needs with our convenient location and pet friendly policy. The staff and I would love to provide you with another comfortable stay in the future.
Too little for $140.00 A night 1. WiFi did not connect 2. The Free Breakfast turnout to be FALSE ADVERTISEMENT. The had a few fruit, cakes and coffee and tea. No real Breakfast. 3. a couple of doors from us, two dogs baked the whole night 4. Management were not present to hear my concern; instead, the front desk clerk said that since I did reserve through Expedia/hotel.com, I will have to present my complain to Hotels.com
Business response:
Thank you for your recent review of your stay. The situation you described regarding our amenities is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will work to ensure that we are enforcing our quiet hours as well as clearly communicating our amenities to make sure your experience is not repeated. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in ... read more
4 Stars. I can't complain. =P Stay was great! No complaints really. Room was nice, clean. Felt comfy. Enjoy sleeping. It was great!
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had such a nice experience at our hotel. I truly appreciate your comments regarding our clean and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The staff was very nice! They could upgrade the towels, too thin. The location was very close to the Shrein Hall.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that our towels were not up to standard. We are sorry for this issue, but are happy to read that we provided you with great customer service and a convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
A very nice hotel with a large room & pleasant staff
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our staff provided you with great customer service. I’m glad you enjoyed our spacious and comfortable rooms. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice place except for the smell There was a really heavy stale and musty odor throughout the entire hotel. They try to cover it up by using a strong air freshener in the lobby.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the odor issues you experienced. To make sure this doesn't happen again, I am working with our housekeeping staff to make sure our carpets are shampooed regularly. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Would stay again, but more prepared i was there, along with a coworker, for a nearby conference. We stayed 4 nights. The room could have been cleaner, the bed was VERY hard, especially after the 2nd night. If you want anything in your room, like dishes or a hairdryer, you have to go to the front desk to get it yourself. The area was good, there are a few restaurants and fast food/Starbucks right next door.
Business response:
Thank you for your recent review of your stay. I am so disappointed that the cleanliness of your room was not up to our company’s high standards. Please accept my apology. In response to your feedback, we will work to make sure we are cleaning and inspecting rooms thoroughly before guest arrivals. Thank you for sharing your experience with us. If you have any additional feedback, we would like to hear it. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance y... read more
Basic accommodations with a pretty view Very nice staff. Be warned that the ganja is strong in this hotel. My room smelled really strange, but I got used to it. They are doing a thing now where the plates, pots and utensils aren't automatically in the room - not sure if you have to pay extra or what the reasoning is for that. Bonus here is that you can open the windows and get fresh air and the view is very pretty. I saw three wild turkeys out strutting around the day I left! Also very close to all different kinds of food - ... read more
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,353 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.