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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
4 Stars. I can't complain. =P Stay was great! No complaints really. Room was nice, clean. Felt comfy. Enjoy sleeping. It was great!
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had such a nice experience at our hotel. I truly appreciate your comments regarding our clean and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The staff was very nice! They could upgrade the towels, too thin. The location was very close to the Shrein Hall.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that our towels were not up to standard. We are sorry for this issue, but are happy to read that we provided you with great customer service and a convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
A very nice hotel with a large room & pleasant staff
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our staff provided you with great customer service. I’m glad you enjoyed our spacious and comfortable rooms. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice place except for the smell There was a really heavy stale and musty odor throughout the entire hotel. They try to cover it up by using a strong air freshener in the lobby.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the odor issues you experienced. To make sure this doesn't happen again, I am working with our housekeeping staff to make sure our carpets are shampooed regularly. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Would stay again, but more prepared i was there, along with a coworker, for a nearby conference. We stayed 4 nights. The room could have been cleaner, the bed was VERY hard, especially after the 2nd night. If you want anything in your room, like dishes or a hairdryer, you have to go to the front desk to get it yourself. The area was good, there are a few restaurants and fast food/Starbucks right next door.
Business response:
Thank you for your recent review of your stay. I am so disappointed that the cleanliness of your room was not up to our company’s high standards. Please accept my apology. In response to your feedback, we will work to make sure we are cleaning and inspecting rooms thoroughly before guest arrivals. Thank you for sharing your experience with us. If you have any additional feedback, we would like to hear it. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance y... read more
Basic accommodations with a pretty view Very nice staff. Be warned that the ganja is strong in this hotel. My room smelled really strange, but I got used to it. They are doing a thing now where the plates, pots and utensils aren't automatically in the room - not sure if you have to pay extra or what the reasoning is for that. Bonus here is that you can open the windows and get fresh air and the view is very pretty. I saw three wild turkeys out strutting around the day I left! Also very close to all different kinds of food - ... read more
A nice place to stay. Just a quick overnight...Very quiet, and very comfortable bed. I only used the refrigerator in the kitchen, but everything else was very clean, and would have been good for a longer stay. Location was great...my meal at the Cattlemen's restaurant was great!!
Business response:
I want to thank you for taking the time to post a review of your stay. I am so happy to hear that you had a comfortable stay at our hotel and that we were able to provide you with a convenient location. I truly appreciate your comments regarding the cleanliness of our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
No ICE MACHINE! Needed ice had to go to store to buy cold water. No early check in. No Vending machine that I saw. If these these things were available I would rated better. Actual room was cozy.
Business response:
I appreciate you taking the time to write a review of your experience with us. Your comments in regards to our cozy rooms are much appreciated; yet, I was disheartened to read that we were not able to provide you with an early check-in or an ice machine. In response to your feedback, I am coaching our staff on explaining what our hotel offers during guest arrivals. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.