Extended Stay America - Long Island - Bethpage

Business response:

Thank you for being our guest. We're sorry for the inconvenience you had due to our hotel policies. Please know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. Also, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Manage... read more

Business response:

It is so lovely to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found the beds uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Business response:

Thank you for returning to our hotel and for the 5-Star review! We are glad your stay was enjoyable and that we were able to meet your expectations at a great price. We look forward to welcoming you back to the Extended Stay America. Sincerely, Hotel Management