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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dennis, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Walid, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Carolann, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Hotel staff was very friendly and professional. Not many amenities here, but room was clean. The first room smelled of smoke, but got no hassle switching. AC unit was extremely loud and temperature not well calibrated.
Business response:
LeLoup, thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconveniences you mentioned. Please be assured that discussed your feedback with our maintenance team to fix the problem immediately. We appreciate your business and hope to see you again on your next visit to Melville. Sincerely, Hotel Management
It was just ok. A little dingy. But bearable
Business response:
Ellen, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Enjoyed the stay. Professional friendly staff. Would definitely stay again.
Business response:
Thank you for taking the time to post a review of Extended Stay America. We are glad to know you were impressed with our associates and had a nice time with us. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Parking and room access was pretty good. The staff at the counter didn’t smile and wasn’t friendly. They hardly spoke and acted like my being there was a problem for them. I agree with other reviewers, cleanliness is not this hotels high point. I was there for 4 nights and not once did a cleanup crew come into the room and quite frankly, it wasn’t very clean to begin with. I also reserved a non-smoking room and it was very obvious that I received a smoking room. There were cigarette burns in the carpet and on the bathroom fl... read more
Business response:
Thank you for being our guest. We are sorry we were unable to accommodate you in the room of your choice, and you did not experience the best from our associates. Please know we provide thorough training for all staff, and we will redouble our efforts. Also, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 4.1 star rating with 1,294 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.