Extended Stay America - Long Island - Melville

Business response:

Thank you for staying at Extended Stay America. We are glad to know you were impressed with our great location and that you were happy with the value we offer. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Ronald, thank you so much for choosing our hotel. We apologize for the challenges you experienced during check-in. Your comments show us where we have room to improve and rest assured, we will. Please note, towels are available at the front desk and it’s complimentary. Thank you again for being our guest. Please come back and see us. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your visit. We’re sorry for the inconvenience you had due to our cleanliness policy. Since we are an extended stay hotel, our housekeeping is done on a weekly basis to respect the privacy of our guests, but it is always available upon request at a minimal fee. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new breakfast offerings. We hope to have the opportunity to make your next stay perfect in every respec... read more