Extended Stay America - Los Angeles - LAX Airport - El Segundo

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Jessica, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to Ralph's grocery and the beach. We hope you will make the same choice when your travels bring you back to El Segundo. Sincerely, Hotel Management 

Business response:

Irandeep, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your stay with us. Although you had an overall pleasant visit, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Please note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk commun... read more

Business response:

We are delighted you chose Extended Stay America as your home while visiting our city, and we thank you for mentioning our ideal location! It was a pleasure having you as our guest, and we hope we will be your first choice when you return to explore more of our wonderful city. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your overnight stay. Even though it was a short stay, we are happy that you enjoyed our clean, comfortable room as well as our location was perfect for your needs. We hope to have the opportunity to welcome you back whenever your travels bring you to the area. Sincerely, Hotel Management