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Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No free breakfast like advertised and no working power outlet
Business response:
Thank you for choosing to stay at Extended Stay America. Although from the rating it seems you had a pleasant visit, we regret your disappointment with breakfast not being available during your stay. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Rhonda, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Nice place to stay The place was nice. Love kitchen & full size refrigerator. Everything looked clean, under sink, in drawers. On the morning of our 1st day we were on the phone with doctor(my husband had surgery on the 29th of july at veterans hospital in long beach) and here comes a cockroach cruisin across the floor from the cabinet! I was surprised. It wasnt very big but it was there. I was disapointed because it was really clean on the surface. And we have stayed at some really bad placed lately. You really get what you... read more
Business response:
Deanna, thank you for choosing to stay at our hotel. We are pleased overall you had a pleasant visit and that you liked our fully-equipped kitchen. However, we are sorry for the insect in your suite. We will share your feedback with the housekeeping team to be more diligent going forward. Moreover, we regret the inconvenience your husband had in the bathroom. We value all your feedback and hope you and your husband will choose us again the next time you visit this area. Take care! Sincerely, Hotel Management
was not real happy. there was NO comp. breakfast. i had NO ice trays. there were NO dishes, pans, serving its, nothing to eat with. why??? no one could locate the bell cart, looked for 20mins...now where
Business response:
Ron, thank you for choosing our hotel. Although we appreciate your nice rating, we regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. We would welcome the opportunity to make this up to you and hope you will consider a return visit. Sincerely, Hotel Management
I’m happy with my stay here! You will have a comfortable stay too! Thanks for asking
Business response:
Thank you for reviewing your stay at Extended Stay America and for rating your experience a five-star. It is a pleasure to know you are enjoying your stay and that you are happy with your suite and our service. Thank you once again for selecting us, and we hope the rest of your visit is excellent as well. Sincerely, Hotel Management
Business response:
Albert, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Need to put out more soap and amenities. Besides that it's a good place to stay at
Business response:
Thank you for being a guest at our property. It was a pleasure to know you had a great stay and that you found our services to be on par with your expectations. Please note, since our suites are designed for guests desiring home-like living, they often bring their bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk. We are sorry if you did not know about this information. Your gracious rating is highly appreciated, and we look forward to seeing you again at Extended... read more
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
The staff was so friendly and professional and the rooms were clean, beds comfortable and cool.
Business response:
Mariaelena, your kind rating is highly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. We are also delighted to know you had a good nights' sleep in your cozy bed. Thank you for the exceptional review, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.