This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Guadalupe, we appreciate you taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Marina, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your visit was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Antoinette, we are glad you liked some aspects of our hotel, and overall, your stay was comfortable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Ok stay It was ok felt very itchy in the sheets.
Business response:
Jeanna, thank you for the review of your stay. We are sorry for the inconvenience you faced due to the insects during your visit. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such problems in the future. We understand your frustration and hope you will reconsider staying with us again in the future. Sincerely, Hotel Management
Business response:
Shirly, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
We got a complaint for noise but phone didn't work to complain about the noise next door. Made us worry we'd get kicked out of this place and as a homeless family that isn't comfortable.
Business response:
Thank you for reviewing Extended Stay America. We want you to have a pleasant stay, so please let us know at the front desk if there is anything we can do to make your stay better. Thank you for being our guest. Sincerely, Hotel Management
It's a basic hotel, the breakfast included is continental with only packaged items, coffee, tea. This is a pet friendly hotel so the carpet in our room was disgustingly dirty. They should not have carpets in the rooms. The rooms have little kitchenettes which is nice. The detail cleaning in the bathroom was lacking around the faucet there was grim around it.
Business response:
Thank you for sharing your evaluation with us. It was disheartening to know we could not meet your expectations for a great stay. We are sorry our grab-and-go breakfast fell short of your expectations, and your specifics are shared with the Brand leaders to improve our product offerings. Please accept our apologies for the cleanliness issue you had during your stay. Your feedback is shared with the housekeeping team for review and action. Please give us another chance to deliver you an exceptional visit. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.