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Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice staff It’s all about people and feeling welcome. A warm greeting and smile always make me feel better. Sussie at the front desk did both.
Business response:
Gary, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Sussie, and we will be sure to share your compliments with her. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
The location was good, however no water pressure, unstocked kitchen, unable to find any ice machines, TV signal kept going in and out, continental breakfast completely empty and only consisted of pre-package store bought granola bars. Definitely not worth $135 and $155 with taxes and fees.
Business response:
Thank you for being our guest. We are pleased to know you liked our location, but we are sorry for the maintenance issues you encountered. We have shared your feedback with the appropriate team to review and rectify the problems. We are also sorry our kitchenware policy was not explained to you upon arrival. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We appreciate your feedbac... read more
I was surprised to see there was a kitchenette with a full refrigerator, a microwave, stove, sink, cabinets, etc.
Business response:
Thank you for being our guest at Extended Stay America. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks once more for the great review. Please come and see us again! Sincerely, Hotel Management
Grumpy clerk Check-in was not all that welcoming, but the desk clerk appeared to be a housekeeper filling in, so that might be an anomaly. Convenient location, decent for the price.
Business response:
Stephen, thank you for being our guest. Although you liked our location and were happy with our affordable rates, we are sorry for the issue you experienced at the time of check-in. Your feedback will be shared with our front desk team to improve our service going forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.