This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just needs to updated.
Business response:
Dear Andre, Thank you for your feedback. We appreciate your suggestion for updates and are continuously working on improvements to enhance our guest's experience. We value your input and hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
It was doable for the immediate need and you do get what you pay for, its an older hotel. Staff was great.
Business response:
Dear DANNEE, We appreciate your feedback and are glad to hear that our staff made a positive impression during your stay. Your comments about the age of the hotel are noted, and we are continuously working to improve our facilities and amenities. Providing a comfortable and accommodating experience for our guests is important to us, and we value your understanding. We hope to have the opportunity to welcome you back in the future for an even better experience.Sincerely,Hotel Management
Stayed at this property because I had a good experience at a brand new property in San Marcos. Had I stayed here first, I wouldn’t have stayed in San Marcos. The accessible room we reserved was not available. We were told it had been reserved several times over. Kudos to your staff for finding us a ground floor room. However, the first room we went to had not been serviced. Your staff promptly found us another room. This room was at the far end of the floor and we didn’t want to walk our dogs that far, past so many doors, es... read more
Business response:
Dear Terry, Thank you for taking the time to review our hotel. We completely understand how the events you experienced detracted from your stay and made it less relaxing and seamless. Our goal is to create exceptional and memorable experiences for every guest, so we sincerely apologize that we fell short in your case. Your feedback is essential to us, and we appreciate you bringing these concerns to our attention. We will take appropriate steps to address them and improve our services. We thank you for your patience and unde... read more
Lugar familiar dilo falta un pcoo mas de limpieza rn los pasillos
Business response:
Dear Nora, We're delighted to hear you felt right at home during your stay with us. Creating a family-friendly environment is at the heart of what we do, and we're thrilled that it resonated with you. We are also grateful for your mention of the housekeeping issue in the hallways and for allowing us the opportunity to make things right. It was our pleasure to host your visit at Extended Stay America, and we look forward to seeing you soon.Sincerely,Hotel Management
Does the job Was staying here with my dog because she hates fireworks. Couldn’t hear anything from the outside. Very simple and nothing out of the ordinary
Adequate but sketchy locallr Poor location; bare room with stark furniture and minimal bed.
Business response:
Dear Lawrence, Thank you for your feedback. We appreciate your comments and apologize for any inconvenience you experienced with our location and room amenities. Your feedback helps us improve, and we will review your concerns with our team. We strive to create a comfortable environment for all our guests and regret that we fell short during your stay. It was an honor to host your visit, and we hope you will give us another chance in the future.Sincerely,Hotel Management
A little trashed out but no complaints for the prices
Business response:
Dear Joseph, Thank you for reviewing your recent stay; we value each of your comments. We hope your stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.