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Extended Stay America - Los Angeles - Long Beach Airport
- Hotels
- Long Beach, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4105 E. Willow St., Long Beach, CA, 90815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Check in was quick and easy. Hotel staff were nice. Location was convenient. Room was a little outdated but it was fine for what we needed it to be, a place to sleep.
Business response:
Dear Morgan, Thank you for choosing Extended Stay America! We're thrilled to hear your check-in experience was quick and easy. Our team appreciates your kind words about their friendliness. We understand your feedback on the room and are glad it served its purpose. Your satisfaction is important to us, and we hope to host you again for another comfortable stay in the future!Sincerely,Hotel Management
Awesome
Business response:
Dear Ricardo, Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience at Extended Stay America. We appreciate your kind words and look forward to hosting you again in the future! Safe travels!Sincerely,Hotel Management
The hallways were dingy and smelled like stale cigarette smoke, despite it being a "non-smoking" place. The room in general was clean and bright - not bad at all. The bathroom had not been cleaned well though, as there were reddish pink smears on the doorframe (lipstick?) and spots on the floor, as well as a bloody fingerprint on the toilet seat! Luckily I had brought cleaning wipes, so I could take care of it, and after that things were fine.
Business response:
Dear Patricia, Thank you for sharing your experience with us. We're glad you found the room clean and bright overall. However, we apologize for any cleanliness issues you encountered in the bathroom. Your feedback is important, and we will address these concerns with our housekeeping team to ensure improvements. We appreciate your understanding and hope the remainder of your stay was enjoyable. We value your feedback and hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
First room we were given was not cleaned yet. Front desk immediately gave us another room no problem. Staff was very friendly and helpful. Seems like a lot of the guest live here. Park near the entrance and close to a light if possible .
It’s was nice and comfortable until I seen bugs roaches
Business response:
Dear Janica, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and regret the frustrations you experienced. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We are grateful for your patience, and we hope you will consider staying with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Long Beach Airport
How is Extended Stay America - Los Angeles - Long Beach Airport rated?
Extended Stay America - Los Angeles - Long Beach Airport has a 4.2 star rating with 1,459 reviews.
When is Extended Stay America - Los Angeles - Long Beach Airport open?
Extended Stay America - Los Angeles - Long Beach Airport is open now. It will close tomorrow at 12:00 a.m.