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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't stay here!! Overall,I would not stay here again. As for cleanliness, the rooms were clean and was satisfied with that, but the guest service was very poor. Nobody answers the front desk when we called numerous times, plus the staff wasn't very friendly, it felt lIke we were bothering them. Was dissapointed there was no pool, but the flier mentioned of a hottub. They consider the normal bathroom tub a hottub, doesn't even fit two people at a time. The hallway smelled like smoke even though it's a non-smoking hotel.Lastl... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our service and amenities were not to our company’s high standards. In response to your feedback, I will work with our staff to make sure we are properly inspecting rooms as well as providing each guest with professional customer service. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with ... read more
Happy customer experience Very good experience and easy to use. Will continue to use your service in the future.
Good Room With Minor Exceptions I was surprised that the rooms are not equipped with a hair dryer or laundry bags. Otherwise the rooms were clean and comfortable. The staff was very helpful and friendly.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad you enjoyed our comfortable rooms and friendly customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Clean,Comfortable Stay Very convenient Simi Valley location. Room was clean & comfortable. Amenities are good. Kitchen supplies and hair dryer must be requested, however.
Will return Very comfortable, loved the kitchenette. Bed was comfy. Restrooms clean. Tv a bit small. Bfast was "to go", muffins and coffe in the lobby.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding your experience. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
comfortable It is clean, large room, comfortable bed. There at few amanities i.e. blow dryer, no ice machine. Coffee pot glasses etc need to be obtained at the front desk. This is a little inconvenient. We only stayed for one night and it was more then adequate for our stay. The price was good for the area it was in. Easy access to the freeway
Great for non breakfast eaters. Room was fine. Continental breakfast is worthless. Choices are lousy oatmeal with no milk or brown sugar, or peanut butter granola bars. I am allergic to peanuts. Two morning there was no coffee. Third morning one coffee pot was empty and other pot was so bad I dumped my coffee and ended up drinking tea.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to read that our grab-and-go breakfast was not to your satisfaction. In response to your feedback, I will be making sure we are clearly communicating our amenities during guest arrivals. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us again in the future to show you our... read more
I was very disappointed with this hotel . I chose it for the kitchen so I could make my breakfast. When I got to the room I tried to make my large amount of tea but the stove wasn't working and the maintains man was off. They told me I could be moved the next day. I was given a room number and told it needed to be clean and to come back , which I did. When I returned for the second time they had given the room away. All the food I had bought was useless. I ended up giving it away. Would I return? No
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,289 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.