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Extended Stay America - Los Angeles - Simi Valley
- Hotels
- Simi Valley, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2498 Stearns St., Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect location Overall -A.
Business response:
I appreciate you taking the time to post a review of your stay. I'm glad you found our location suitable during your stay. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
The staff was great. The room was clean, and the bed was comfortable. Unfortunately I didn't get much sleep. The hotel is animal friendly, so I had trouble sleeping due to barking dogs. The floors are also laminate which made for an extremely noisy neighbor upstairs. I prefer hotels with well insulated rooms that keep out the noise.
Business response:
Thank you again for posting your review. I am glad you were treated well by our staff and found your room comfortable, but I am disappointed you had trouble sleeping. Our staff have been addressed on the situation and we will do a better job of making sure pets of guests noise level is low. We do hope that you will return to our hotel, or any of our other brand locations, in the future.
Stay in a pinch The room was nice, though no water one day. Keys had to be rekeyed often.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I am sorry you encountered some inconveniences during your stay, but I am glad your experience was still good. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Clean, Attractive & Quiet This is a fine hotel, and I am genuinely puzzled by the negative reviews some have given it. As my title suggests, the hotel is tastefully appointed, clean and well managed, and very quiet. It is an "extended stay" format hotel, so maid service is once a week and there is an (optional) extra charge to rent kitchen implements, but this is a restful and comfortable place overall. The only negative feedback I would offer is that the staff, while polite, are consistently aloof and distant, and thus less... read more
Very satisfied customer. You were great on many fronts. You allowed me a early check-in. Found the room to be very clean. Great bath towels. Terrific customer service and support.
Business response:
I appreciate you taking the time to write a review of your experience with us. I truly appreciate your comments regarding our customer service. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
A few days before moving on. Not a bad hotel but as other reviews hav said, it does smell of smoke.
Business response:
Thank you for taking the time to write a review. Our staff is consistently working on eliminating smoke odors so thank you for your patience. I'm glad you were able to have a good stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice hotel with fridge The room was very nice and clean but the pillows were to hard for me! Extending my stay one night was a lot of drama not the clerks fault but corporate should make it easier to get a discount!
Business response:
I appreciate you taking the time to write a review of your experience with us. Please know we are sincerely sorry that extending your stay was such an unnecessary hassle. We would love to have another chance to provide you with a better experience the next time you're in town.
Frequently asked questions about Extended Stay America - Los Angeles - Simi Valley
How is Extended Stay America - Los Angeles - Simi Valley rated?
Extended Stay America - Los Angeles - Simi Valley has a 4.3 star rating with 1,289 reviews.
When is Extended Stay America - Los Angeles - Simi Valley open?
Extended Stay America - Los Angeles - Simi Valley is open now. It will close tomorrow at 12:00 a.m.