This profile has been claimed by the business owner or representative.
Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk team member Vanessa was extremely helpful, courteous,knowledgeable and professional. She responded to my queries in a detailed manner. Thanks
Staff are polite and answered all questions.
Business response:
Dear Rosemarie, Thank you for being our valued guest and posting your remarks online. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management
No one was at the desk when we were checking out. We had to wait.
Business response:
Dear Sanela, Thank you for staying with us. We are delighted you loved so many aspects of the hotel and that you had a wonderful stay overall. However, we are sorry for not providing every guest with the attentive service we strive to deliver. Rest assured that this issue has been addressed with our staff and will not be repeated. We enjoyed hosting your visit; we look forward to seeing you soon.Sincerely,Hotel Management
The place was dirty. Carpet clearly had not been vacuumed. Nothing is in the room you have to check it out at the front desk. Not even shampoo. Not even a glass to drink water from. The carpet in our room and the hallways (probably throughout) was filthy. Stairwell smelled like dog pee. Morning coffee was good.
Business response:
Dear Kelly, Thank you for sharing your thoughts about your recent stay with us. We are genuinely sorry for the cleanliness issues with your guest room and any oversight on our part. Your feedback is important to us, and we will take note of your comments and work towards improving our services. We hope we can offer you a more enjoyable experience on your next visit, and we look forward to serving you again.Sincerely,Hotel Management
Things have really changed since Covid. No shower products, just 2 small soaps. No hair dryer, nothing in kitchen and breakfast was choice of small muffin or breakfast bar, coffee or hot water. I booked the stay for the amenities but got none . Other than that it was nice and would probably stay again, but bring items needed.
Business response:
Dear Debra, Thank you for staying with us. We are delighted you loved so many aspects of the hotel and that you had a wonderful stay overall. Providing only the highest level of hospitality is our main focus; therefore, we apologize for not meeting your expectations in other areas of opportunity during your stay. We appreciate the details you have provided so our team can ensure this was an isolated experience. Once more, thank you for your valued feedback, and we hope to accommodate you again whenever your travels bring you... read more
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 4.2 star rating with 1,330 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.