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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Let's see...check in was fast and desk staff was polite. Location was good. Hair dryer was broken (not just not working but literally a piece was broken off), the tub didn't drain properly so I was standing in water up to my ankles while showering. ONE tiny trash can for the entire unit although it's supposed to be an efficiency. Fridge and heater were LOUD. Loud people staying there too, although they weren't up that late. Definitely needs some upgrades.
Business response:
Thank you for sharing your review. Although you liked our associates at the front desk, we would like to apologize for the maintenance issues you had in your room. We want our guests to have a comfortable stay, so please be assured your feedback is discussed with our team to ensure corrective action is taken to deliver relaxing accommodations. Please consider giving us another opportunity to host you and replace this experience with a much more positive memory. Sincerely, Hotel Management
Very very basic Building smells of smoke and dog. Very minimal in the room in the way of amenities. Water pressure in shower is very low. I went downstairs to add one day and the price was higher than what I had paid the day before. I was told to get same price I would have to book it myself through hotels.com which I did but my reservation never went through on their end even though I had a confirmation number. I waited about 15 min. I came back down over an hour later and they still didn’t have it. It was a different perso... read more
Business response:
Rachel, thank you for being our guest. We apologize for the issues you faced with the shower and for the odor you encountered while you were here. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We also regret the inconvenience you experienced at the time of check-in due to the third-party website and are sorry for the difficulties you had with our front desk staff. We will share your comments with our front desk team to be more diligent going forward. We hope you will ret... read more
The property is convenient and it is priced for what you get.there were no hangers, no iron and no drain stoppers in the room. The halls and common areas have a dirty feel to them.
Business response:
Thank you for your review. Although you liked our convenient location, we are sorry for the cleanliness issues you encountered in the common areas. Your feedback will be shared with our housekeeping team for review and action. Also, we regret your disappointment with the lack of some amenities in your room. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider a second visit. Sincerely, Hotel Management
Clean outside, pics from website did not show exactly how the room was, but overall ok
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I have stayed here several times so it has value. Room 313 had no hangers or stoppers in the tub and sink. The reservation system needs help. At registration, I was given a key to a room that was occupied. Twenty minutes later I was given a key to a smoking room. I don't smoke.
Business response:
Thank you for your loyalty to our brand Extended Stay America. We are glad you had an overall comfortable stay with us, but we regret the inconvenience caused during your stay. We value your feedback and have taken note of it. Thank you once again for posting and sharing your experience. Come back soon. We appreciate your business! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 4.2 star rating with 1,370 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.