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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just wish the WiFi was better and the tv was bigger, but that’s just cause I have huge TVs at home. Other than that my experience was great!
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We value your feedback and have taken note of it. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
easy check in- location is nice- close to lots of restaurants
Business response:
We are delighted you had a great experience at Extended Stay America. Thank you for mentioning how close we are to a variety of restaurants. Our guests frequently mention our super location and we are happy this made your stay so memorable. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Close to where I needed to work that week. Clean room
Business response:
Joe, thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our ideal location as well as our accommodations. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Customer service lacking! Fire alarm kept going off due to people cooking in their rooms. I was right across the hall from housekeeping and heard dishes being washed for over an hour around 10:00pm. No one was at the front desk when I went to check out. I waited over 15 minutes and just left. Customer service was non existent here.
Business response:
Thank you for evaluating your stay with us. We are sorry for the inconvenience you had due to the fire alarm and the noise you experience at night; moreover, we regret the trouble you had to endure at the time of check-out. Rest assured that we take these reviews seriously and address them appropriately to help ensure we do not repeat mistakes. We hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Sincerely, Hotel Management
Not clean Room was not clean. Animal hair everywhere. Refrigerator was dirty. Bed sheets were wrinkled and dirty. There was human hair on the comforter and inside the made up bedsheets. Stains all over the couch. Do not recommend this place to anyone
Business response:
Jennifer, thank you for being our guest. We are sorry for the cleanliness issue you encountered in your room and regret the inconvenience caused. We have taken note of your feedback and have shared it with the housekeeping team to be more diligent in their efforts going forward. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,580 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.