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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A Simple Stay The hotel offers coffee, nutrition bars, and pre-packaged muffins every morning. and advertised as breakfast. Any reference to this menu as breakfast should be considered a s-t-r-e-t-c-h. Cost too high for a location with NO amenities, limited or no maid service
Business response:
Thank you for taking the time to review your stay. We're sorry for not meeting your expectations with our grab-and-go breakfast and for the inconvenience you had due to our housekeeping policy. We have made a note of your feedback as we plan any changes to our breakfast selections. Kindly note, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Also, we conduct regular surveys to make sure we are competitively priced wit... read more
Bad Start Gone Great! Where do I start....The original room I was given was dirty, not like any Extended Stay I've ever stayed in. The bedding had brown stains, the closet was dirty and to top it off, there were no towels or those little hotel complimentary soaps they usually give. I'm not the type to complain but I had to say something. I spoke with Janice at guest service, who was amazing, btw and she and the hotel supervisor offered me another room. It's people like that who make a not so great situation better. The stay ... read more
Business response:
Thank you for the feedback about your stay at our hotel. We regret the difficulties you experienced during your visit. However, we are happy to see we were able to resolve the issue quickly, and the rest of your stay was enjoyable. We also appreciate you mentioning our staff, and we'll be sure to share your kind words with them. Thank you again for your review, and we hope to have another opportunity to host you whenever your travels bring you to the area. Sincerely, Hotel Management
We had clean rooms & staff was friendly and willing to work with us. Great location.
Business response:
Thank you for your awesome comments. Making you happy makes us happy! We are glad everything went well during your stay and that our attentive service and well-maintained accommodations made for a memorable experience. Thank you once more for mentioning our location, and we look forward to your next trip to Extended Stay America. Sincerely, Hotel Management
The area was very nice and convenient since there is a large mall located within walking distance. I found it strange that the entrance is located in the back of the building and not facing the street. The staff lacked customer service skills and were very unfriendly as they did not smile or make us feel welcomed.
Business response:
We would like to thank you for being our guest and for sharing your experience. We were pleased to read that you loved our hotel and that our location near the local mall was perfect for your needs. However, we are disappointed that one of our associates did not provide you with the level of service that we are known for. We are taking the appropriate actions to make sure this does not happen again. We would love to have you stay with us again and allow us to show you that we are capable of better service. Sincerely, Hotel M... read more
Not sure how I feel about my stay at Extended Stay Staying at Extended Stay in Torrance,Ca, Wr had to call several times for toilet paper and towels, they also told us they didn’t have anymore wash cloths but would bring them to us and they never did. The breakfast on the go could definitely be improved. The pillows need to be replace they were flat and uncomfortable. There are no ice machines. But spending time with family I did enjoy.
Business response:
Elizabeth, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your feedback as it helps us to improve our future guest experiences. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 4.2 star rating with 1,370 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.